Casa Emilio Restaurant — Restaurant in New York

I ordered flautas at Emilio’s and had one of the worst restaurant experiences I’ve ever had.

First off, none of the employees spoke English, which made ordering incredibly difficult. I tried pointing to the menu, but I still left the counter feeling confused and unsure if they even got my order right.

Then came the overcharge. The price I was charged was more than what was listed. When I asked about it, no one could explain the charge. I got no receipt and no answer—just a blank stare and a dismissive attitude.

When I finally got the food, it looked and tasted old and reheated. The flautas were cold and rubbery in some spots, hard in others. The meat inside was dry and flavorless. The rice and beans were thrown together and barely edible. Everything looked like it had been sitting out for hours.

I went back and calmly asked for a refund or at least an explanation. I was told, “No refund,” and waved off like I was the problem. No apology. No accountability. Nothing.

This isn’t just bad service—it felt like a scam. Overcharged, given low-quality food, and then completely dismissed when I tried to speak up. I’ve eaten at plenty of local spots and I’m not picky, but this place has no respect for its customers.

Do yourself a favor and skip Emilio’s. It was my first and definitely last time. I’d give zero...

Honestly their food was great but I have ordered three times from here pass two-three weeks and the food is not great.. I ordered chicharrón de pescado and before it used to be really tasty and crispy and this time it was soggy and tasteless.. then the other day I ordered chicharrón de pollo with bone which usually comes like fried chicken chunks without being breaded and the other day they sent it to me breaded and it was nasty and soggy .. then today I order a lunch of pernil with Moro and the pernil smells like the pork was just cut up and cooked.. you can tell when the meat is cleaned right and they did not clean this pernil prior to cooking. They also put in some maduros that are hard which suck. Think I’m just going to stop eating here, they must’ve changed cooks and...

Hello, I went there for lunch and I thought their service was good but it could have been a little better but it was good. My dish had Rice w/ Beans, Penil & Yuka. 1st The service was good but I really like to see happy & talkative people greeting customers. They weren’t mad but they could have been happier . 2nd The rice was pretty good but the beans were amazing. The beans made the rice. 3rd The Penil was really good. 4th The Yuca was amazing. 5th The place itself was really nice and calm. I recommend this place to anyone that likes good food with a smooth atmosphere. Overall this Place is the Place To Eat...