The manager is super rude in this location. I'm not sure if hes the owner or who, but he says he has a key to the door where the handicap people will walk in. I came through the back entrance because my mother is handicapped. And someone opened the door for me. When I rang the bell period we had a nice dinner and then when we were ready to leave, we walked out towards where we came from the back door and I said bye to THE waiter and he knows that I'm going to leave through that door but he never said not to go through there period Keep in mind, I've been here about a dozen times or more and use the same entrance in and out period so we walked out. The alarm goes off, but that's happened before. And no one said that's a problem period anyway. While we're walking towards the car going down the ramp.., This owner /manager comes out And in a very aggressive ,insultive and rough manner Proceeds to tell me to never go out this way. And not use this door period so then I said that I do normally use the store and she's handicap so he said you have to ring the bell. I said I did ring the bell. That's how I got it period so, Dan. NY says well you can't get out this way. So I then hes changes his story and says well. Tell someone first so he can open it. I didn't get his name, but he said he has the phone But this is really not the point. The way he spoke to the customer. And my mom, who's an elderly person in her eighties . And whenever I told him what we normally do, he said. I'm being combative which I absolutely was not being. I'm not a combative person at all period so basically he was just really p***** off and did not want to hear anything. I had to say to defend myself of why I went through the back door which I've done dozens of times. I would not recommend going here. They don't know how to treat people. And their food is pretty on the expensive side for just basic diner food. Before I even got into this With this rude person, I felt the food quality had really gone down hill. In actuality I haven't been here for a couple of months. But my mom, she likes their soup. And I decided to take her because on Monday. They have her favorite one. But who knew this man would put a damper on my day. Terrible customer service. I'm never going back here and I don't even think he cares if I do or not because he doesn't really care about giving good customer service.