Crown Fried Chicken — Restaurant in New York

They're a fairly new business at this location (a few months) and the woman I've interacted with has been friendly, professional, and accommodating each time I've been there so far -- I hope she remains that way because people do notice and consider it when they decide whether to patronize places, which is why I've returned multiple times. The food is pretty much the same as I've had at other locations. I only took off one star because: 1) I usually just get chicken but will try new menu items now and then and the fried shrimp had way too much (actually was mainly) batter; and 2) I didn't observe anything really bad happen with the food, but they should just be mindful about placing exposed food too close to where customers (or they themselves) can stand or have conversations, or letting it sit out exposed for too long (for quality rather than health reasons; again, no one reading this should be too alarmed -- I did NOT see anything significantly bad happen with the food, and the type of food I'm talking about has a somewhat low...

The good reviews are fake. This place sucks. I ordered from uber eats and my chicken didn't even come with fries although it says it does. I called them and they blamed me. You're the one that posted your menu on uber eats. IT'S YOUR FAULT. Wish I can post a pic of what it says on uber eats. But they didn't want to do anything for me. The meal I paid costs the same as the meal with fries. So, why wouldn't it come with fries.

The fish and the chicken wasn't even cooked. We had to cook it more. I couldn't even eat the chicken even after recooking it.

Disgusting attitude with disgusting food and...

I ordered over the phone for pick up and I was on my work break. I had asked after placing an order how long it would take, the lady told me 15 mins. I went to the store 25 mins later and found out that they did not even start preparing my food. I had to wait another 20 mins for the food. I can understand people making pranks but, if you didn't trust me then she could have just said we don't take orders over the phone. Bad service!!!!! Not...