My family and I have been eating at dale dinner since I was kid clear up until adulthood. I remember when it was movie theater before it became a restaurant. When dale first opened It was a family business owned by dale but when his son sold the business it went down hill. I knew the family everybody was always warm and kind and I never had any issues til now.

On Thursday March 17th, 2022 I placed a large order as I usually do on most days between $60-80 Breakfast, lunch & dinner. So close dinner I open shrimp parm I ordered it smelled rancid.and the shrimp tasted funny not fresh but spoiled. When it comes sea food you can get food poisioning especially if it rancid and have mother with chrons so I dont take chances. So I gave the restaurant a call and informed them. The young lady whom answered the phone let me know the my deliver ticket was lost and she didn't know how to pull it up on the computer screen I would have to talk to a manager next day somebody would call me in the afternoon, Ok.

On Friday March 18th, 2022 I called them, because it was almost 4 and nobody had gotten back to me, she put the manager on, Oh Boy did she have mouth full to say,

Manager: hhmmm hmmm So Why didn't you call right away, as soon as you got the order, Immediately 😤.

Me: I had large order, but this is not the first time I ordered this, sometimes I order the shrimp parm and eat it the next day for dinner unopened and I'm fine, this is just the first time this had happened where I opened it and it smelled rancid.

Manager: We have Tons TONS of other people who ordered the same thing that day and none of them complained only you. You waited to late should have said something sooner.

Manager: So you stuck it in the fridge as soon as you got it, because than it would be your fault because hot food into cold fridge it would go rancid.

Me: No I didn't do that not the first I ordered this and I know that because I used also work in food industry. So I'm aware you never do that yeah or cause a problem

Manager: Exactly Exactly 😤😤. So than you know that.

Me: hhhhh Are you not going credit or give a partial or full refund.

Manager: No, I can send you over another one for half price, we can't afford to lose profit, half price you'll have to compensate us for something.

WOW Im in disbelief, I now I have to give you $15 more dollars I'm like Nope Never again. Not sorry to end a long term relationship if it's no longer working, toxic people. Food is mediocre, seeing I work 6 days, 13 hours as medical professional it was convient.