Picante Picante — Restaurant in New York

My first review for this place was 5 stars because the food was so good. The only issue was a really rude waiter named Stacy.She always had a bad attitude and would get upset if we didn’t speak to her in Spanish. I was usually waited on my someone else on sundays so it wasn’t a big deal. The only time I complained was when I found a huge piece of plastic in my boyfriends soup and Stacy was trying not to give us a refund. I changed to only ordering food from here. I had eaten here many times with no issue so I figured this plastic incident was only a one time thing. Today, months later, I ordered food and found hair in my food. After the plastic incident I had ordered from here many times. I ordered thru seamless so I called seamless to report the hair. Seamless connected us in a three way conversation. She told me that I was wrong to call seamless I should have called her instead. And then she demanded that I speak to her in Spanish. Saying I know you speak Spanish you can speak to me in spanish. I know she speaks English so I don’t know what’s the issue. She then claimed that I always complain about the food. I haven’t seen this waiter in almost a year for her to say something like that. I’ve only been ordering so that I can enjoy the food and not deal with her. She also complained that they always give me tomatillo sauce and don’t charge me extra for it. She could have just charged me for it then. I don’t get the issue. Why would I keep ordering from a place If i always complain about? This waiter Stacy has issues. She then sent someone to pick up the food with the hair in it. She must have not believed me. Well it was here waiting for the delivery man. The level of crazy is this woman is incredible. While I really enjoyed the food and really wanted to support this restaurant when I found out the manager was a person of faith. I can’t deal with this woman Stacy. Literally everyone else at this restaurant, the other waiters, all the delivery guys, and the manager are nice people. But this woman Stacy has no customer service skills. She behaves as if I’m in some sort of private fued with her. I’m just a customer who wants to eat some good food during lunch with out hair in it and attitude. Disgusting. Stacy refuses to refund the money but thankfully I ordered thru seamless so seamless gave me my money back. I do however plan to call the restaurant and speak with...

After the first time I tried the Picante, I knew I was going to be going back very often! I come from New Jersey so you can understand how great the food must be if I’m always going into the city to either dine in or do take out. The service is great, the waitresses are always very attentive and often help me decide what to eat since there is so many options that sound so delicious! The male manager has given me great recommendations and has been very helpful if I ever had even a slight issue with an order. The food is always fast, warm, and very tasty. (Not to mention they have GREAT portions at a price you really can’t beat!!) It’s usually pretty hard to order because everything sounds SO SO SO GOOD! Every time I go it is always very clean and you are likely to see either the manager or a server cleaning up extra things in the little bit of free time they have, in between tables and orders. They always go above and beyond to make sure their customers are happy, satisfied, and leave with full bellies! The environment is very family friendly. I have seen them accommodate big parties of families and friends which is so nice to know. For the atmosphere they have gorgeous paintings on the wall with lots of detail and it’s so nice they always decorate for the holidays! It’s a very family friendly place and I would HIGHLY recommend you go for your next breakfast,...

I recently had the pleasure of dining at Picante Picante, and I must say it was an exceptional experience from start to finish. From the moment I walked in, I was greeted by the warm and inviting atmosphere and the friendly staff who made me feel right at home.

The menu at Picante Picante is a delightful fusion of Mexican and Latin flavors, offering a wide variety of dishes that are sure to please any palate. Whether you're a fan of traditional favorites like tacos and enchiladas or looking to try something new and exciting, there is something for everyone on the menu.

I started my meal with the guacamole and chips, which was absolutely delicious. The guacamole was perfectly seasoned and had a nice kick of spice, while the chips were crispy and addictive. For my entree, I opted for the carne asada tacos, and they did not disappoint. The meat was tender and flavorful, and the toppings were fresh and vibrant.

One thing that stood out to me about Picante Picante was the attention to detail in every dish. Each plate was beautifully presented, and you could tell that a lot of care went into the preparation. The flavors were bold and balanced, and every bite...