Dunkin' — Restaurant in New York

Placed a mobile order at 8:32pm yesterday, went to the store at 8:35pm yet the door was locked there's no option for canceling a mobile order so I was knocking on the door for a good 10mins until an employee came from the back looking confused & im trying to tell her through the glass I placed an order why are you closed if the sign says 9pm & it's still only maybe about 8:50pm she proceeded to make excuses that she's alone & cleaning however I live right across the street & have cameras so I checked & saw there was 2 employees until about 8:30pm when she locked the door , this isn't the first time they've closed early but luckily the few times they've closed early I didn't mobile order so I just left . They need to update to the correct time they close since it's not correct online or what that have posted...

This place is the worst coming to placing a order I have order a breakfast sandwich and told the lady no cheese and they still put cheese because she was not paying attention because she was busy gossiping with other employees and she even made the coffee completely wrong it's a shame that what employees are doing today they just want to make money and don't take care of the customer the right way they see you in the establishment and look at you like you never exist until you have to ask if someone is working. So this location is the worst in...

Worse store ever don’t go there I order $105 dollar 12 boxes of donuts through the app and they didn’t have donuts at all. They told me to call customer service for refund and till now I haven’t got the refund yet. They gave a claim number and said the store will call me an they haven’t called yet I went to the store and said manager was not there I kept calling and they hang up the phone on me. Disgusting and unprofessional place. I will dispute my charges with my...