Dunkin' — Restaurant in New York

I placed an online order for pick up in store. My daughter stood at the pick up counter and was barely acknowledged despite seeing her standing. Instead of providing us with what was ordered they decided they had the right to change my order, without discussing it wiith us, for items of poor quality and items we don't like. $10.37 of my $17.88 should be refunded to me for poor service, disrespect for customers and donuts/that are sub-par and will be thrown out. The order was for 9 vanilla cream, 3 jelly and 1 croissant. There are 6 inedible stale jelly with liquefied/melted sugar, ONE DISGUSTING BAVARIAN CREAM THAT I'm guessing they thought would trick me into thinking it was a vanilla cream. But I'm not stupid. I only received FOUR vanilla cream and that was the bulk of the dozen and most important. I should be refunded for 5 vanilla cream (not in order), inedible Bavarian that no one wanted in for place, 6 slimy wet jelly donuts and a day old stale croissant for a total of $17.88. Next time I will travel out of my way to East New York where the donuts are fresh and...

This Dunkin Donuts shop has a lot of pluses, and some minuses. There is a huge complimentary parking lot. The coffee is always fresh, hot, and bold. There usually is a good selection of donuts and other pastries. They also carry bagels, which are just okay. The draw back is that the staff is not that friendly. It might be a communication problem, because they look at you, as though they are not understanding. The other really bad factor is the restrooms. They are gross. They are dirty, and sitting and drinking coffee always results in one having to use the facilities. But NOT these facilities. The prices are moderate...

I love the early morning staff here. But this location is overpriced. Almond milk is $1.00 at this location but $0.50 everywhere else. Every other items price is inflated as well. I end up paying almost $2.00 more for my order in this location than any others. I love the staff but I can't allow the owner to overcharge me. I use other locations in more sought after zip codes and their prices are lower. Dunkin tastes like Dunkin almost anywhere you go. I refuse to be arbitrarily charged a premium because a greedy owner has the...