Dunkin' — Restaurant in New York

I order frozen coffee , then the cashier ask me if I want milk & sugar. I said yes but I was kind of confused I was never ask that from ordering in the past . Then I ask her for turkey sausage and egg on English muffin . Then she tells me with Croissant . I then took her no with English muffin just like the picture. Then I order 2 Boston cream and 2 jelly doughnut. She tells me 1 Boston cream and 1 jelly doughnut. I could see possible language barrier . So I look at my receipt and told her I didn’t order ice coffee she gets mad and tells me I order ice coffee & I can’t change it . Another female cashier comes over who appears nice fix my order . But the other lady is busy complaining in her own language with the other worker . I believe it’s family own , but you can’t have any family working there . I felt uncomfortable. I couldn’t drink my frozen due to maybe something was put in there since she was complaining . I wouldn’t...

This review was necessary because this dunkin at 8301 flatlands ave in Brooklyn ny are very racist they don’t like dealing with the black community and the staff there are always screaming and talking about customers, when orders are placed the staff are constantly giving wrong orders on purpose. Customers will ask to heat there coffee and they are told the don’t have a microwave to heat up coffee, you would order let’s say dark roast your given decaf on purpose, the staff is very rude this is not a recommended establishment to go too for anything. I sat there one day just to see how the treatments between individual race was and when it came black people it was a rude response higher tone answers “ not recommended at all...

If I could give this place 0-star I would. I just stopped by with some relatives and spent $20 dollars worth of beverage. When I asked to use the restroom, their response was very rude and repulsing, a simple “no” with no explanation. Then I asked for a manager and there wasn’t any around, but the shift leader; she told me that I couldn’t use it, so I demanded for a refund of my purchase so I could take my business somewhere else. She later told me that the restroom was out of order. I’m not a customer who makes trouble out of nothing, but after I saw several people coming out from the restroom, I got very upset and I felt discriminated. I would not recommend...