Empanadas Monumental — Restaurant in New York

Worst places to order from ! Frist of you call & they are yelling on the phone so getto , than you call ahead of timing to Orders your food For Pick up so when I get there it will be ready & can you believe they started it the order when I got there making me waste more time in the unprofessional location at that a ladie Ana is very rude & nasty talking back to the costumer when I told them it was wrong to have someone call for pick up n they don't take the order !!!! Why Call ahead Of Timing ???!!! If they not gonna TAKE the order !!!! Made my Uber over charge me for waiting for them to make my food when I called for pick up doesn't make any sense this location is gonna loose alot of customers including me & my family... Don't not 🚫 order from HERE BAD SERVICE in...

I visited for the FIRST TIME and the older gentlemen turned his back to me after 15 seconds while I try to decide what I want. He wasn’t actively cooking anything… and the store was 100% empty of customers. As a first time customer, I don’t have a menu logged in my head. The person he turned me over to was another younger man who couldn’t put the bag in my open hand, he lightly tossed it on the counter. The only person that seemed nice was the lady. Good empanadas, less than amazing experience and because of that I will not return. If you want customers to return, don’t treat them like they aren’t about to support your...

As someone who has had an empanada here and there at a friend's house, a street vendor or at Mama's Empanada, I was expected a good empanada, but this place makes the BEST empanadas.

Where most places can't mess up a chicken empanada, some places just don't get it, by not filling the empanada. I can't say the same for Empanadas Monumental as it was stuffed with chicken and not more than twice (at the beginning and end) did I take a bite without a delicious piece of...