I ordered double lobsters because I knew they had a special price for that. The guy told me it would be $39 for takeout, so I went to their takeout department to place the order. There, they told me the price was $20. I asked how it could be so cheap, and then realized they had only ordered a single lobster for me. They corrected it and changed my order to double lobsters.
When I got home and opened the tray, I tried so hard to find the lobster legs, but I only found one whole lobster inside. I called them over 15 times to address the problem, but no one answered the phone. So I went back to the restaurant.
A short-haired lady told me that because it was a special offer, I only got what I got. I told her that nowhere did it state that the special offer meant missing parts. I asked for a refund. The lady said it was okay to give me a refund, but insisted that I was wrong in the first place. I replied, “You’re not being honest.”
At that moment, a man stepped in and told the lady to stop. I said I didn’t want to argue, but the lady kept accusing me of being unreasonably troublesome (无理取闹). The man also gave me an attitude, saying, “Now she’s stopped, can you stop talking too?”
Actually, today is my birthday. They didn’t ruin my mood, I’m just happy I spoke...
Read moreFood is good, but the restaurant needs to do something to regulate the valet parking service. I get that tipping culture is going wild nowadays, but being demanded to pay a certain amount of tips is ridiculous. At this point, you might as well write in bold the price of parking. It would really saves the embarrassment for both the customer and the employee in charge of parking. Twice I was told I needed to tip more even though I gave a generous tip, plus I was there for a quick lunch and there was like only two cars in the parking lot. Is it because the employee doesn’t get paid enough? Is that why the parking employee is asking for more from customers? Because as far as I know, tipping is voluntary and customers have the freedom to tip as...
Read moreFood nicely decorated. Matching dinning sets and teapots. Tastes is average. Cost is a little higher I think since it’s not 10 people portions. But the food is fresh. Don’t get the live fish with fried bones. They didn’t fry enough so you can’t eat the bones. Tried the fried milk with seafood. Not a lot of seafood so not worth the price. The stir fried steak cubes is pretty good. Lots of people after 7pm. They have valet parking lot. The valet ask...
Read more