Freund's Fish Market — Restaurant in New York

I have been ordering from Freund’s for many yrs. They used to have great service and super quick delivery. However that isn’t the case any longer. For the last yr I haven’t been getting my orders in the time frame I ordered for or in the time frame they said it wud be delivered in. I ordered in the morning for supper, but we didn’t get order til 8:30 pm. I ordered Wednesday for delivery Thursday morning but the fish wasn’t delivered til late afternoon while I was at work. By the time I got home the fish was bad. I tried ordering during less busy times so I can get it in time but that didn’t either help. When I call, there’s no one to talk to. They all say there’s nothing they can do to help. Very...

Really disappointed with their service. Many years ago, Mr. Freund would pick up the phone and speak nicely and he also had nice workers this year and last year. It’s an absolute disaster. They’re nasty they yell at you. They don’t answer your questions. They they have a really not nice attitude and it’s every time someone else there. I really didn’t want to put in a bad review because Mr. Freund has been around for many years and has been giving good service for many years but I think he let me down on the last two years so I don’t have a choice because I only eat live karp before pesach so I shop there but as soon as I find another place, I’ll have to go elsewhere where they give me...

Absolutely top-notch experience! I was super satisfied with the customer service at Freund's Fish Store — the staff was helpful, knowledgeable, and genuinely cared about making sure I got exactly what I needed. The quality of the fish is on another level — fresh, clean, and beautifully presented. You can really tell they take pride in what they do. Highly recommend for anyone who values premium seafood and...