Golden Kitchen — Restaurant in New York

My family and I have been ordering here for 15 years+ It was great at first but unfortunately they have become lazy and customer service is terrible . I ordered beef and mushroom and recieved beef with mixed vegetables. I have ordered this before from the restaurant. When I called they told me that the order comes with vegetables, so then why is it specifically called beef with mushroom? In addition, the woman that works there stated "why didn't you tell me you didn't want other vegetables?" I think when you order something called beef with mushrooms its safe to assume that their wouldn't be mixed vegetables in it. Clearly they just didn't want to own up to there mistake. The chef was arguing with me about it and then the woman who answers the phone said they'll make a new order but I have to pick it up as it's a busy night and delivery will supposedly take an hour. While she was saying this the chef screamed no in the background. I decided to not go get the food since the chef was angry, I wouldn't really trust what he makes. They were aware that my family and I have been customers for 15 years and the lady just quickly said okay bye and hung up with no care while I was speaking. So sad that this place...

I ordered two egg rolls & only received one with a free soda, which I did not ask for a soda. I told the delivery person & he said they sent the soda, instead of the free egg roll. I called owner back and told him he made a mistake and sent me a free soda instead of an egg roll. He told me he’s not sending me a free egg roll to take the free soda. So in other words take what I send you. Wow I’m not ordering from them anymore and telling all my friends of...

0/10 customer service, they are constantly lying about whether or not they take card. every single time my boyfriend calls they allow him to pay with card, but tell me the machine isn't working. i called today and they told me they only do cash with delivery but yet my boyfriend called a minute later and he was allowed to do delivery with his card. when i told them that the guy said uh we only allow it if you paid with card before which...