McDonald's — Restaurant in New York

What is going on with McDonald restaurants? It’s getting worst everywhere. Ordered my food at a kiosk and there was no paper, so that turned into me proving that I ordered something. The staff is Spanish speaking and tells the customers “I don’t understand, I speak Spanish”. It takes forever to get your food. Their structure and way of servicing is crazed. There will be three staff members servicing one order which does not make sense (i.e.- one would ask another to get the fries and the other is just standing by the drive thru window, while another is yelling in Spanish for something else. It seems that their priority is just the drive-thru because you will stand on line at the register wondering who’s going to take your order. And when you try to walk in from the second set of doors all the staff hanging out in the dining room area directs you to use the main doors. (I’m confused how everyone goes on break at the same time). Poor management, you can tell the managers are very inexperienced and are just there to fill the position. You walk in and the environment doesn’t feel like a place to eat, it gives you the street hustle and bustle vibe. This location has a triple thumbs down. The staff is rude and express that they don’t want to be there, and respond to the customers very aggressive. You are never short of an eye roll when you come to...

I hated there. I haven't been there in since December 2020 because their service is extremely bad, managers have attitudes, staffs are not in proper uniform. The only reason why I came here today is because my niece wanted McDonald's to take home with her and I didn't want to drive 7 miles and pay a toll to McDonald's on Howard Beach just for a happy meal. I walked in. Alot of staffs on shifts just chilling and talking. There was a couple ahead of me. I don't know how long they've waited, but I've waited 2 minutes before someone recognized me, keep in mind the cashier placed an order for the couple in front of me and walked away. Another staff noticed I waited and she took my order. I placed an order of a 6 piece happy meal, 1 small value fries and a drink. Long story short. IT TOOK 15 MINUTES FOR ME TO RECEIVE A HAPPY MEAL. THAT DONT MAKE NO SENSE. No managers was on the floor, that's because one of them is in the back making the orders with the mask half on. Let's mention that as well. We are still in the pandemic and they're wearing their masks half down and talking while making the food. I'm soo over. It. I will NEVER EAT...

This place is by far the worse place to eat, it's dirty!!! The employees there are sooooooooooo unprofessional playing loud rap music they sing and curse to. The night manager gives out free food to their friends and sit around cursing and being loud. Corporate needs to sneak up on them and see how ghetto they are. Let's talk about the ppl at the register, whomever is at the register get annoyed with customers if they are not ordering fast enough, then if u you tell them u want your sandwich a certain way and they get it wrong that makes the attitude even worse. Drive through never says "WELCOME TO MCDONALDS" it's always how can I help you while having a conversation with other workers and still gets your order wrong. Never mind the fact that you go alllllll the way home to find half your order missing. This place needs an entirely new crew. This place needs to be on the news showing how horrible this place is and corporate doesn't do a damn thing as long as they collect their money. After reading all these reviews I'm sure corporate doesn't care..... PROTEST THIS PLACE AND GET...