NTK — Restaurant in New York

In the wise words of Tyra Banks on the hit TV show America's Next Top Model, "It was so bad, I want to give you a zero, but that's not possible, so I give you a one." This is not however, about the food, but the customer service.

We ordered a large lunch order (over $100) through seamless and waited over an hour for it to be delivered. Seamless called to let us know the driver was there to pick up the food...except there was no food and then asked why we cancelled the order. We did not. We called the restaurant and the woman who answered the phone curtly (I mean rudely) told us that all orders made through delivery apps were cancelled because they were "too busy." Okay. Um. A phone call would have been nice? She also suggested that we could re-order, but it would take another hour. I don't care if you work at a Michelin star restaurant, no salad is worth waiting two hours. I understand working in customer facing industries can be stressful, but a simple "I'm sorry for the inconvenience" would have sufficed. Also, don't accept orders through delivery apps, if your restaurant can't handle the volume. 5 stars for seamless for actually calling and letting us know the order was cancelled and refunding our...

This survey just popped up on my phone, asking about my Experience at NTK. I don't usually believe these sites when they give you individuals' testimonials regarding restaurants, but hopefully everyone is not like me and goes to this place. Honestly speaking there hasn't been one thing that I have ordered that I didn't like. The closest food to a dislike was possibly the sweet potato homefries and let's just put it this way, even that was good. My favourite things on the Menu are the breakfast related items. Breakfast is my favourite meal of anyday. Try the "Late Breakfast Quinoa" with Shrimp. It is fantastic. It's my favorite dish there. I also really like the bacon, egg and cheese with caramelized onions on a 7 grain roll. BESIDES breakfast, every other dish I have tried is fantastic. Don't take my word for it. Try it oytAnd let me know...

I ordered the “spicy” bowl, under healthy creations, with farro as my base + added grilled chicken. It was the best healthy bowl I have ever had. It comes with farro - mixed with corn, kidney beans, and spinach (I think?). Plenty of avocado, and the grilled chicken was perfection. The spicy sauce on top is delicious as well.

They should update their uber eats with better descriptions for a lot of their menu items don’t have any description at all. The healthy creations don’t have any description and neither do any of their juices or smoothies for specific ingredients.

However, the food is excellent and I am so happy I went with my choice (despite going in sort of blind), this is definitely my new go-to lunch. The acai bowl could be larger for the price, but it is delicious! My partner had the chicken Cesar wrap...