Popeyes Louisiana Kitchen — Restaurant in New York

Everything about this location was terrible.

They were not busy / noone inside but me

The employees barely spoke English or pretended not to, was extremely hard to communicate with them

They were missing chocolate and wild berry beignets and instead of saying anything they told me everything I ordered was in the bag , when I checked and asked about the missing items they finally said they didn’t have them…why didn’t you just say that instead of trying to lie?

The spicy and buffalo ranch chicken sandwiches, you can see from the picture they just put two chicken tenders on and tried to pass it off as as how the sandwiches should be…I’ve been at many Popeyes locations and had dozens of their sandwiches, not a single other location was anything like this!

My 10 pc was missing multiple pieces and was dry and old

As I said everything about this location was terrible and will never go back here, go to another location until they go out of business or whoever owns it makes changes in employees and training/practices to be in line with the experience you should be able to rely on at a chain restaurant, that’s the point!

If you do go here expect lies, missing items, poor communication, and not getting the products made correctly/how...

The food is good but the employed are sloppy and rude and not trained properly especially the ones that work in the night after 9 o clock. I had ordered a chicken sandwich with no pickles but it still had pickles in them, I understand that mistakes can happen so I took the burger to the lady I gave my order to at the register and told her that I did not want pickles and she says "You can just take them out". I then told her that I had ordered it with no pickles and that once you put pickles on it the taste remains even if you take them out. She made an exasperated face and took the sandwich. 2 min later she gives me another sandwich and I just took one bite, it had the taste of pickles all over it, she gave me the same burger. This is highly disrespectful and inappropriate behavior towards a coustomer. I paid for it and i had said clearly no pickles. The owner and manager should train their emplyies correctly. This is lack of management. I am never coming back again and I advise that no else should with...

I'm going to judge and rate this place from the eyes of an Uber eats driver first of all when you come in to pick up the food you want the food to remain as warm and hot as it was when it was made so you want to get it to your client as fast as possible with the issue with this place is is they take their sweet time and literally it takes a very long time for the food to be ready and then they'll make a mistake and then literally they'll be in such a rush that they'll ask you to fill up the drinks which is not something that you really signed up for I mean I deliver the food I don't you know what I mean it's like saying I work in a restaurant but you know what I mean I take the orders I take the orders of whatever it is that you want to eat but I don't cook the food I'm not a chef so that's exactly how it is you know so basically the bottom line we just only to watch each other's backs and it's running as long as we help one another and we keep things running smoothly that's the most...