Savor coffee and more — Restaurant in New York

Decor and ambience It is very welcoming and warm; looks a little like a bar and a café; a great place to hang out if you're meeting friends or family.

As you approach the front there are usually tables and chairs outside depending on what the weather is. They have french doors that open up the inside as well. The only negative thing about sitting outside or if the doors are open is that there are usually people smoking their cigarettes close by, and this doesn’t make it smoke free, which is a consideration especially for kids.

Customer Services,

This place is quite new, but our family has frequented it many times now. The customer service is pretty good in general. Most of the time the staff are friendly and welcoming. Sometimes it’s a bit difficult to figure out whether you need to wait to be seated or just sit down. They do ask us for proof of our vaccination when we want to dine in. However, this does not seem to be strictly implemented.

On our last visit, one of the senior workers had a go at us and told off my 7 year old daughter to sit in her place and implied that she had damaged the bathroom. Upon asking where the damage was, he corrected himself citing that he meant that he didn’t want her to damage the property. She had been walking around and admiring their décor. It was really bad the way the situation was handled, as we were shouted and screamed at by this older gentlemen while we were seated. The waiter rushed to intervene and apologized to us, on behalf of his colleague saying he doesn’t speak English. He seemed to speak well enough to shout at my daughter and not apologize himself. The damage was done my daughter left in scared and in tears, it was unacceptable how we were treated as paying customers. Clearly a lack of training made this individual conduct himself in this manner. My wife did later tell me after the incident, the same older worker was looking at them strangely as they entered. She assumed maybe it was because she was wearing a hijab and didn't think much of it.

The food,

Brekfeast they have waffles, it was a favorite for my daughter. One whole waffle cut up into pieces of 4 with Nutella spread topped with bananas and strawberries, neatly presented. Waffles seems like a store brought mixture.

The Crêpes were one of my favorites, I used to ask for honey and Feta cheese.

Avocado toast was okay it was well put together a good presentation. The egg was fried too much, had no runny yolk. The avocado spread itself seemed it wasn't made fresh; it had a familiar texture to a store bought one.

Having eaten in greasy cafes in England for a full English breakfast, I was expecting a familiar breakfast, this was not the case. First of all, if you're looking for kosher, halal, vegetarian or even vegan this is not available here at all. So when we ordered the full English, we asked for no Turkey or Bacon. There was no fried Mushrooms and onions, no sausages (Bangers), and no baked beans. There’s no Swiss cheese in an English breakfast. This was a big disappointment, I had to rate it as the worst dish on the menu.

For the lunch and dinner menu we have tried the Margarita panni and the truffle flatbread. Both were well seasoned and flavored. The portion and sizes were very filling. You could even share the flat bread and Panni between two people.

Coffee most of the times well-made and rightly done. Sometime when they are busy, they do seem to be rushed. This is usually easy to spot as they over steam the milk to over 120c. This then loses the sweetness of the milk and burns it. They do seem to have a barista who knows what his doing. However, when the barista is not there its quite evident. There milkshakes are quite good used with fruit, the chocolate one was our favorite.

Summary

Price wise if you’re eating here it’s reasonable for NYC value for money. They’ve really done well for the way the place looks. It’s nice to see a new modern looking place on the high street here. The biggest negative factor here that lets it down, and needs improvement...

Good location, quality offerings, but still has to get their act together when it comes to service. Been there twice, want them to succeed, but a soft opening can't last forever.

A year later they still don't get it. Stopped in for coffee with my wife. She ordered Iced Coffee with 1/2 and half I ordered an Iced Latte. Simple, right? When it was served the waitress who was not sure which was which put the iced Latte in front my wife and the iced coffee in front of me. I tasted it and it was obvious that I had the wrong drink. I looked up to see my wife pouring Sweet & Low into the Latte. Then the waitress asked if she had mixed them up. I said yes and that she'd have to make another latte, because I don't like sweetener in my drinks. She went in and brought me another... Later when I asked for the bill she brought me one for $15 and change. Then I noticed she charged me for 2 Lattes! When I pointed it out she said that I was charged for a second because my WIFE put sweetener in my drink! I asked if this was a joke asking me to pay for a coffee that was served incorrectly. She finally relented and said she'd do it even though my wife ruined the drink...( She actually said that!) When your wrong, no big deal, it happens. Just say I'm sorry and make it right, not blame the customer for your mistake. She wasn't tipped, but here's my tip for you, the reader: Go somewhere else. If you do go there check you...

My favorite spot in Riverdale right now! I recommend everyone go check this amazing place out. Starting with their drinks, you definitely can't find any coffee that compares! They use high class Lavazza, and still keep their prices affordable. Their iced matcha latte and iced caramel latte are my favorite. Now the food..! Absolutely delicious. It is so impressive how a coffee shop can manage to have a variety of options. The portions and prices are amazing considering it is a cafe! The Avochetta Avocado toast is my favorite from the breakfast menu. I can eat the pesto chicken sandwich and hometown glory panini everyday! They have a nice variety of desserts as well. They have pastries from another small business called The Spot which are delicious. The pistachio cheesecake is something I've never seen before! The staff is so welcoming; they are the reason I come several times every week! Every time I visit, they seem to be very busy and still handle everything very well. If there are any issues, they're very quick to take care of it! I think sometimes our community forgets this is a brand new small business opening in the middle of a pandemic!!

I can't wait to see this small business grow & I hope everyone joins me...