Shama Restaurant — Restaurant in New York

Shama Restaurant is one of the nastiest places I’ve ever walked into. The hygiene is absolutely disgusting. The workers handle food with their bare, dirty hands—no gloves, no care at all. Their nails and hands looked filthy, and honestly, I thought I was going to throw up just watching them prepare the food. On top of that, these same men take orders, serve, and touch everything without ever stopping to wash their hands. Or wearing gloves they dont give a single dam It’s beyond gross.

The food itself is just as bad—completely tasteless. Honestly, I don’t know how anyone can sit and eat there. Maybe some people have gotten used to the “flavor” of dirty hands mixed in, but to me, it was straight-up stomach-turning. And let’s be real, if the workers can’t even take care of their own hygienejust look at their teethyou can imagine what’s going on in the kitchen. This place has zero standards, zero professionalism, and zero respect for customers’ health. It’s a breeding ground for illness, not a restaurant. I’ll be reporting them to the food authorities immediately, and I strongly warn anyone who cares about their health stay far away...

I recently had an extremely disappointing experience at this restaurant. The service was abysmal from the moment we walked in. The staff had no regard for basic customer etiquette, especially when interacting with women—rude and dismissive. It’s unbelievable that a place like this lacks even the most basic understanding of respect and politeness. As for the food, it was just as terrible. I ordered naan, and it was the worst I’ve ever had. The naans were not only burnt, but they were also hard as rocks, making them nearly impossible to eat. The texture was awful, and they had a burnt aftertaste that ruined the whole meal. The entire experience left a bad taste in my mouth. There are so many better options out there that actually care about their customers and put effort into both their food and service. This place doesn’t deserve your...

The person on the phone kept asking me to repeat myself, which told me that he couldn't hear me very well. After going over my order twice I was pretty confident that he got it right. Only to discover when I got home with my food that he did not. I ordered a dish on the menu that clearly stated that it came with rice. After explaining that I got no rice with my dish he attempted to tell me that I ordered the item from another part of the menu where it was listed with no rice. I'm very aware of what I said because I order this dish all the time from other restaurants. Instead of apologizing to me or offering a serving of rice, he became combative and argumentative with me. He went as far as asking me if I thought he was crazy. Needless to say they will never get my business again. Absolutely horrible customer service over an...