Starbucks — Restaurant in New York

I few uncomfortable because the first time I few the staff work in Starbucks service bad, the women so rude with me when I used Starbucks app scanned to pay my drink , she doesn’t ask me or tell me need charge free twice, ask me have to pay more $1.36 again, and saying loud ask me have to tell her use phone to pay next time , ( I want to say ,she take care me and how she can’t see how I pay? ) she saw me used app money to scan ,Other Starbucks customers never do like that , only total how much, no ask have to pay one more time by phone pay ,She is unprofessional and rude women)I came here almost 1 year. Never like that, need hard training with her ,The next guest felt...

The worst starbuck I have visited! Today his treatment was crispy and despota I felt humiliated when I went to tell them that the drink that I had bought was pure ice, I had barely taken 3 sips and there was ice until one of the workers shouted in front of all the customers that I did not I was going to change it because I had already taken it and told him that when I was finishing it I saw that it was pure ice and threw the glass away rudely and told another employee to change my drink! I believe that as a client I have the right to demand and I am not going to buy ice. I am going to buy a tea, not ice and a...

So, the drinks are good nothing out of the ordinary but I’ve ordered coffee here three times the past week and if I order an iced drink I get it hot and if I get it hot I end up with an iced drink. The workers usually don’t make a huge fuss to remake it but it’s annoying to order on the app, and then have to wait anyways to have it remade when it defeats the purpose of the app. It’s happened three times this week specifically with the Apple oat milk macchiato. I wouldn’t have thought anything of it if it was a one off thing but only decided to review after the...