Subway — Restaurant in New York

The customer service is the complete worst among all subways I’ve been to. I ordered a sandwich from 7pm and I literally had to show up for him to start preparing my sandwich. I showed up at 7.50pm and he looked at me and smile because he wasn’t preparing any sandwiches but was on his cell phone the whole time probably. Believe me when I tell you this location is super stingy with their supplies. I ask for a napkin and he said he put one in the bag (I purchased 2 sandwiches!!! Why would you put just a single napkin in the paper bag plus it’s raining!!!! He could atleast give a plastic bag seeing it’s raining so bad outside). Outside is pouring rain just like a storm and you’re telling me you can’t give an extra napkin just because it’s wet outside. I placed 2 orders and he didn’t even want to put each sandwich in their own paper bag (Trying to fit both sandwiches in one paper bag. I had to tell him “Listen I’m buying a sandwich for someone you need to separate the two” and he still had a problem with that. The food look as if they have been sitting there all day especially the tomatoes, cucumbers and pickles. I only ordered at this location because I chose the wrong location by accident and wasn’t paying detail attention to which subway to place my order. I will never and I mean never go back to this spot not even if my life depends on it. Imagine you order something almost an hour ago and you’re looking at your phone waiting for them to start preparing then from frustration you decided to show up in person and see the guy on his cell phone didn’t even make an attempt to collect the order to start preparing your sandwich. He needs to get fired or business...

This guy name Habib ur very un welcoming person especially in front of other customers yelling at me that I am only allowed to have 4 refills on my refillable cups if that’s the case please put sign on your soda machine that only 4 refills are allowed…. He lied to me when I asked him if I can purchase the online bogo via gift card he said no you can’t get the bogo deal with gift card purchase online than when I did order it via gift card he wasn’t making my sandwich until I walked in after 15 mins later and today he told me I can’t refill my cup while the other customers was waiting for her sandwich he leaves her to tell me I can’t get refills this is disgusting and very nasty racist way to run this restaurant as someone whom have restaurants My self I will never allow some one like him to represent me and please the reason for my post on pictures I wanted to know where dose it says that 4 refills are allow …. It’s very unwelcoming places for my autistic kids as well …and he didn’t say 1 word when a customer stole a cup to refill his drink he didn’t even bother...

I used app to order my meal. Used BOGOfree coupon. And $2 off from 400 score credit in app. The food was nice. But the store keeper’s attitude was horrible. He directly told me I spend too less and I asked too much for extra vegetables toppings. Making me feel embarrassed.

I mean, if they don’t want customers get too much discounts. They have the choice not to participate the activities or rise up the price for each sandwiches. The activity is for advisement. You want more customers coming in. And want them stay later on. You earn less money by participating activity. Supposed to get more customers. But their attitude scared away the customers. That’s not...