Sushi Wen — Restaurant in New York

I was denied service because I have a service dog. I was asked for a certification card for my dog which is not a thing that exists. I was never asked the two questions they are supposed to ask. When I showed them the letter certifying my dog from the medical professional that helped with his training (which is illegal to ask for) They wanted to take a photo of it to "show to other customers who might ask about the dog" Then ultimately told me they had no booths available because they were all reserved despite the restaurant being completely empty. The owner was on the phone with the server at the time and kept asking for proof. They discriminate against people with disabilities. The whole time I tried to tell them what they were doing was wrong and to please read the...

BingBing and the other female waitress were both incredibly friendly, kind, and social! We came in very late but they accommodated us with no issues at all and even allowed us the option of ordering more food even as they were preparing to close up for the night, which we really appreciated! The rolls and mackerel sashimi were all very fresh and the food arrived quickly and was aesthetically pleasing. We will definitely come back next time to try their wide ranging selection of foods! One area of improvement is to add just a bit more of the lobster salad in the green tea roll, for the other ingredients easily overpowered the taste of the lobster. Asides from that, we definitely had a pleasurable experience!

Thank you for reading and...

Rolls were tiny & tasted fishy. I eat sushi very often and this is not that good. Spicy mayo is awful. Spring roll is absolutely disgusting. Best thing was the miso soup. Shrimp tempura was atrocious. California and salmon avocado roll wasn't bad. Driver complained that he drove 4 miles for delivery even tho his tip was 15% of our entire order and why would he complain if the restaurant agreed to deliver it to our address. Smh very disappointed.

After writing this review they refunded our money right away and apologized. I really appreciated that. It says a lot when a business does that. They clearly cared enough about what I said and care about their customers getting their...