Throggs Neck Deli & Grill — Restaurant in New York

Worst customer service ever. I ordered a sandwich for my mom and I before our road trip back home in which was made incorrectly. After going back in to rectify the situation the owners som was cooperative. However, when I went to explain to the cook what cheese to use, another cook by the name of Alex intervened because he thought i was talking to him. He began to raise his voice with me because he mistakenly thought i was talking to him. The owners son did not do anything but say he to me “he is my brother,” instead of acknowledging his brother rudely customer service. This event was traumatic as I was accompanied by my 3 yr old daughter into the store. I will continue to use my voice in this matter and protect further women from becoming a victim...

Walked in craving something simple—a plain ol’ ham and cheese sandwich. Nothing wild, no truffle aioli, no artisan brioche—just ham, cheese, bread. They hit me with an $8.75 price tag plus tax. So yeah, I paid over $9 for something that looked—and tasted—like it lost the will to live somewhere between the fridge and the counter.

Soggy, sad, and definitely not $9 worth of sandwich. Honestly, I’ve seen more effort in middle school lunch trays. If it had been a hero or at least pretended to be a gourmet experience, I might’ve forgiven it. But nah this was basic with a capital B.

Clean...

I have been coming to this for over five years and I can honestly say that I have been happy with their service and food. As I work in the area, I rely on this business to get either my lunch or breakfast. During the school year, they are busier since everyone needs to head out to work. My breakfast sandwiches and wraps are done with the specific instructions I requested and have never had to return it. I believe it's a family run business as they coordinate with each other very well. Additionally, the customers are very...