Turquoise — Restaurant in New York

The good: the food overall was good to very good including the appetizers, main courses and dessert The bad: they had no record of our reservations, maybe I shouldn't have made them so far in advance. They did us a big favor and allowed us to stay -Very noisy and busy, I would ask for a table outside or by the wall if you want some civility -The wait staff seemed overwhelmed, they did ask once how the food was yet finished plates were left on the table for half an hour and getting a refill of water was a chore. I actually seemed to startle a staff member who was walking by with a full pitcher of water when I actually asked him for water -20% was automatically added on the check for service yet the wait staff of course never mentioned that. If they're going to automatically add on the tip it's classy for a place to mention that Someone in my party had to bring the bill and credit card up to the front to pay as our waitress totally missed the credit card leaning off the table with the check when she walked by and we knew based on the service that evening we were never going to get out of there...

I heard great things about this place. Unfortunately we were let down. Food was ok, not bad, but not great either 😕. Service is rushed, and seemed like waitstaff didn't care much either way, which made perfect sense when you see automatic 20% gratuity added to your bill at the end of it all (which im pretty sure is illegal to add for 2ppl table). Sides are bland, and fish itself is pretty decent thank God when you add salt to it and squeeze lemon on top, otherwise also pretty bland. Glad we didn't get the pastas as well, just imagining how much worse it probably would've been since they're known for fish and are kind of mediocre with it. Overall, don't come in with high expectations and hopefully you'll have a better...

I had a very disappointing experience at this restaurant. The service was fair, but the waiter could definitely be more welcoming and smile. Our sushi arrived at the wrong time, as if it had been forgotten. We wanted a whole fish, but of course, it was unavailable. Hoping for something special, we ordered the most expensive roll, but both the presentation and taste were underwhelming.

Worst of all, the desserts were a disaster. The "tiramisu" had no coffee or cocoa flavor, and the cappuccino was overloaded with milk. I had been here once before and had a great experience, but it seems like they've gotten too comfortable and let their quality slip.

Definitely not worth the price...