Union Bistro Steakhouse and Sushi — Restaurant in New York

Let’s be clear: I wanted to fall in love with this establishment. I will start with strengths: the steak (medium) was both flavorful and well-cooked and the babaganoush was creamy goodness! Hats off for the branzino and we devoured the chocolate molten cake and pistachio ice cream - good stuff, folks!

{Deep sigh} Here are the lowlights: Between forgotten orders, cold rice, delayed entrees (while watching others who arrived AFTER our group receive their steaming delectables), and no cocktails, the three hours of poor service was the proverbial arrow to the heart. We watched the love and attention given to the other patrons with both awe and resentment: it did not feel good. Our server and the manager tried to make amends and (when asked) removed a meal from the bill, poured three complimentary glasses of wine, and free dessert (hence, the 3 stars rather than the “2” I intended to give). Most egregious (arguably) was the complete dismissal of our birthday (they were told multiple times) and the subsequent raucous celebration of another (all-male) table’s birthday next to us!

While we can acknowledge the atonement efforts, we still felt like afterthoughts and not entirely welcomed. A disappointing experience overall and a dining “non...

Union bistro is a phenomenal restaurant with great food. I visited the restaurant for my third time yesterday for a special event. The service was not like it used to be the previous times I went. The table didn’t have napkins, for the dessert I requested they do something special and the waiter said they could do it but it was not done when it came out, the dessert came but waiter didn’t give plates and spoons, had to ask for the bill 2 times until it was given. If it was just a regular outing I wouldn't care as much but because it was a special event, I wanted everything to be as good and special as it can be. I didn't say anything to the waiters and manager but hope...

We tried this restaurant based on other reviews and it definitely was worth it! The steak and bronzino entrees were just mouth-watering delicious. Mario was our bartender who not only made tasty drinks but was a delight to talk to! Ashley was a great server - in fact everyone was very friendly and demonstrated great service. We enjoyed the atmosphere and had a lovely dinner experience - ending with very yummy donuts for dessert - a lovely end to a great meal! Definitely recommend a visit if you are...