Valencia Flowers Inc. — Restaurant in New York

I must say that I am pretty fair when it comes to writing reviews, but I will go with a one star because google would not allow me to go any lower. I ordered flowers from this establishment, and I wish that I would have read the reviews before proceeding. A number of reviews listed here are complaining about the same thing I am about to mention, and that is, Valencia ships wilted flowers. DO NOT use this establishment, I called and the woman on the phone told me and texted me that they have been in business since 1993. They must be using the same flowers left over from then as well. Because if I pay good money for a bouquet they should not arrive wilted, and be within 24hrs of dying. The customer service is poor, if I wanted them replace, I was afforded a 10% discount for their WILTED flowers, or the receiver could bring the flowers back to them and they would do another arrangement in the same vase. Nor I or my business will ever use this service again... If you are reading this take precaution in the consistency of complaints...

Please don't patronize this business atleast their far rockaway branch. They will deliver stale cake to you. I don't write reviews about services I received from business but this Valencia flowers is the worst service I have ever experienced. I ordered a cake, without decorations from Valencia flowers in April 2023 to celebrate birthday, and Valencia flowers far Rockaway delivered a bad ( stale ) cake that can not be eaten to me, I called the lady to that attended to me when I went to their far Rockaway office about it and her response was " I mean what am I supposed to do"! Yet I was charged 250 dollars for a cake of 10 people. Everyone that tasted the cake says same that the cake is stale. I end up dumping the cake inside garbage because we couldn't even swallow it. Future customer beware! Go to a better place to order for your cake. I wish I could give the business...

Horrible horrible service. Ordered a tres leches cake two weeks ago. When I come to the store to pick up the cake they literally had a piece of a cake topper . Ordered a plain white and gray cake. They wrote on it and added a champagne bottle and a fake glass to the cake.. mind you this was for an 11 year old boy. On top of it all, I still had to pay full price for the cake and in return the lady said to just grab a plain white cake that was sitting in the fridge since I wasn’t satisfied with my order. I had no choice since I was running late for the party. She did not allow me to take the “cake topper” but I paid 65 dollars for a plain white cake.. not even the flavor I wanted. Please do yourself a favor and do not rely or order from these people. I will make sure to tell my family and friends to never order from here. You just lost several customers for lacking...