Villa Paradiso Ristorante Italiano — Restaurant in New York

EVERYONE PLEASE READ THIS!!!!!! From the moment Johnny ( The guy who does everything ) answered my girls phone call to make reservations for us as it was my Birthday, to the moment we walked out the door we were treated like LOYALTY!! The attention, not just to the details you’d expect from a restaurant such as this, but everything else as well was just FLAWLESS!!! Our waiter Juan , was such a complete gentleman. He noticed that my girl didn’t find her dinner that appetizing and must have advised Johnny who proceeded to get , what I later found out was an owner and I’m so sorry I don’t know his name but without hesitation, removed her meal, offered her anything else she wanted and removed it from the bill, CLASS!!!!! Then as we were leaving, I went to tip Johnny again for stepping in and making sure our experience was Amazing and he refused me saying it wasn’t about that . AGAIN, CLASS . I noticed a woman standing by me and overlooking the crowd so I know she was someone who had an interest in the place, and that’s when we met Marianna , The Owner. She was also aware of what happened with Christine’s meal AS JOHNNY once again, made sure she knew what was happening in her restaurant. She couldn’t have been more concerned with our experience and proceeded with buying us a couple drinks at the bar and she even allowed me to sing to the crowd which was a highlight of my evening as I have a passion for singing. Christine and I want to thank you from the bottom of our hearts, for such a beautiful restaurant, Staff and Owners who all worked together to create a unique experience. Truly an amazing Birthday for me. We will be returning for sure.

Bill & Christine

PS

THE OYSTERS- FREEKEN...

Horrible service. Came here for my birthday dinner with my entire family. My sister had to leave with her child because it was soooo incredibly loud that you could not hear the person sitting right next to you and Not only did the waiter not check on our table numerous times, he couldn’t take the order until every one sat down and then proceeded to walk away from our table in the middle of taking my fathers order. Our food was so cold that it had no flavor and my brother in law didn’t get his food until everyone else was finished. The waiter was not friendly and we felt dismissed every-time we asked him for something. Then drops a plate of butter over my brother because he’s in such a rush. At the end of the dinner, they sang happy birthday to me and I had the cake sitting in front of me for 20 mins before my sister had to call the waiter over and ask for a knife so we can cut the cake and he looked at her with such an attitude and said “Ill cut it, I’ll cut it” and said it with such a disrespectful manner. As my other sister was talking to this waiter to order coffee the waiter literally walked away from her as she was talking to go to another table. And the icing on the cake, we forgot a card behind and we called to see if they found it and said they would call us back. They never did. I recommend to go anywhere else on this island than this place. All the money we spent, and every single one of us said one time or another that we would never come back to this restaurant. Do yourself a favor and go...

The night started off great. The manager was very accommodating with changing our table to inside the restaurant where we were supposed to be seated originally, rather then the front room so we could enjoy the music. The singer was awesome and we danced all night. When dinner came we were still dancing. My husband the other other men we were with sat to eat. I asked to take my food home since I didn't touch it (not ONE bite). Well no one could find my plate or ANY of the tables leftovers. They threw it out. I spoke to the manager and he said he thought he saw me eating lol. Can you imagine! He also questioned who was supposed to bring our leftovers... really? Your staff! I even pointed the gentleman out. I said I was very disappointed and didn't touch my plate and that all the food we paid for, and wanted to take home never came back out to us. He said it "well, it happens". I said next time I hope you take care of us bc this was terrible and not at all a cheap meal and bar bill. (Around $840). He responds back to me that he did take care of our party. I guess because he moved out seat to the main room. I had no words after that. My friends husband even tipped him for doing the right thing on such a busy night. What could have been a great review turned sour after he did nothing and was very condescending with his words. My dish that got trashed was a huge portion of seafood fra Diavolo with a side...