Mumbai Chowk — Restaurant in Newark

BAD EXPERIENCE! Horrible service! If I cud give -5 stars I wud. We just got out of this mess called Mumbai Chowk... These people didn't: Take our order properly Show any responsibility to own up to their fault Ask us if there is any problem when we were left in the mid of our meal with nothing to eat. Awaiting the waiter who wouldn't even acknowledge us nor the owner.

These people did: Make us wait for our food, btw served in the wrong order. NEWS FLASH: APPETIZERS ARE TO BE SERVED AT THE START OF THE MEAL AND NOT TO BE SERVED AS BREADCRUMBS AS A MEANS TO KEEP THE POOR HUNGRY CUSTOMERS ENGAGED TILL THE REST OF THE MEAL IS SERVED!!! Ask other customers around us and got them customized service. We didn't know that we cud get MASALA PAPAD baked and not the oily mess we were served.(which was served after our chapati and curry, followed by a wait of 15 MINS for the next curry)

This was our 3rd visit here. The first time we visited we were asked to write good reviews on yelp for a compensatory cup of tea. The second time we went at 9:10 (closing time is 10) and the board said OPEN but we were refused service saying that they were already closed. If you were closed, then there is a sign outside that should say CLOSED.(wrote a review on Google but looks like they took it down). And this time, for such a horrible experience how can these people earn good reviews???

Suggestions: Please repeat orders if u can't get a hang of it in the first place. Serve all the main course dishes at once so the poor customers aren't left in the lurch and embarrassed to ask the waiter to give them the food they asked for. Who wants to follow up with a waiter who doesn't even look your way and runs off at the back to avoid the consequences. ( the poor guy was sent back during billing since the owner had disappeared) They had put something funny in the tea. Smelt and tasted more like saunf. Please treat customers as they should be treated and don't ignore them or do petty things like running off to avoid their outburst. Not a mature way to handle customer grievances.

Never coming back...

The owner lady completely spoiled our experience last time we were there. I and hubby wanted to share a combination plate and casually asked to see what size of curry they serve and she rudely looked at us and told us it's only enough for one person and now two and then under pressure we ordered a single curry, balti paneer and two naan and in the end paid $30 just for this!! And on top of that, the curry was so less that we couldn't even finish the naans. We felt cheated. We go to a restaurant to enjoy a variety of dishes, if we just want to fill our tummies, there are plenty of options. And the balti paneer was just average. I also saw her trying to influence another customer who came later and ordered one combination plate, she saw two people so she asked, is it for just one person? But he replied, he's sharing. Well people don't necessarily want to eat heavy meals everyday and it's none of her business to enquire how many people are sharing, it's not a buffet and they give a set quantity. I and my hubby don't eat a lot and I saw the size of their combination plate later which is usually enough for the two of us. Everyone's appetite is different and no one has a right to judge how much one should eat. Before this incidence we used to order misal pav quite often. and ordered vada pao and pao bhaji once. And that really is their highlight despite the fact that everything has a lot of oil in it. But after this experience, I don't want to go...

This is my all-time favorite restaurant. The one I measure every other (mostly Indian) restaurant against. I’m not a very adventurous diner so I’m going to tell you about the entree’s I’ve tried. The Chicken Tikka Masala is tender, grilled chicken in a creamy, vaguely tomatoey miracle sauce. It’s medium spicy and I literally will eat it with a spoon like soup. Don’t judge me- I can’t be sauce shamed. The Butter Chicken…I have no words. Another spoonable mouthful of goodness. Also a tomato/cream based sauce with a bit more heat and sliced chicken breast. The Naan is fluffy and airy, the fried bread (don’t know how to spell the actual name) is tasty with chewy and crunchy bits. Fluffy rice, great Samosas and the Chicken Tikka Biryani is a spicy eye watering yum! I get mine without onions because I don’t like them in anything. They have a nice lunch special offering and are closed between lunch and dinner. And Tuesday. The owner’s are a friendly warm couple who greet you by name after your first visit and are happy to share food recommendations. They’ve never run afoul of my timid palate so I’m comfortable promising you won’t be disappointed in anything...