We went to the Sonic in Tri-City for drinks at 10am thinking we would get them for .99 cents, but they tried to charge over $10. I tried to explain that Sonic offers .99 cent drinks before 11 am, but the carhop who had attitude said "no that's before 9am." I pulled it up on my phone to show her, and she grabbed the drinks from me, and said "I'll just cancel the order" so I hit the red button to tell them how she was wrong in her argument and suddenly the rude manager showed up at my car saying " what's the problem?" I expressed to him that drinks are .99 cents at every other sonic I go to on a daily basis. He starts grilling me on which sonics I go to, and saying they stopped that in August, and how the sonics I go to are in a different franchise. I let him know he lost my business but he didn't seem to care. So he would rather throw away 3 drinks then be a good manager, and say hey I understand that you thought it was every sonic, but we don't actually honor that discount, but I will go ahead and give it to you today for that price. That would have gave him a return customer, but nope instead he lost me and my family who order sonic almost daily. Blanchard sure would have done something to accommodate me, because I've seen them do it and Purcell Sonic as well. So disappointed in this sonic, and the level of bad attitude from everyone was disgusting. I'm not sure how anyone would ever want to come...
Read moreMy Granddaughter asked to go to Sonic. I hadn't eaten at one probably for 20 years or more. I wasn't a fan then. I've reconfirmed I'm still not. My Granddaughter asked for a Cheese Coney & I mistakenly asked for a Cheese Coney "Basket" instead of "Combo" (okay, I've given my age away). The young lady taking the order couldn't figure out what I was talking about. It seemed to have frustrated her. Whatever the reason, she turned me over to another person who proceeded to tell me they don't have those. I suppose either he couldn't project & figure what I was ordering, or he was a grammar-cop trying to make a point. We did get an order. My Granddaughter enjoyed her meal. I had the "all beef" frank, feeling that wasn't the worst think I could eat. It reaffirmed why I'm do not eat there. The attitude presented was the death knell to the idea I would...
Read moreIn a world where cash is King and for route 44 drinks cost nearly $16 you would think at 11:30 a.m. that the staff of this local Sonic could break a hundred dollar bill for a customer but not only could they not do that they chose to instead waste 15 minutes of my day and then after giving me the drinks and wasting another almost five minutes of my day they told me they could not took the drinks back and you're the only offered to hold them while I went somewhere else to break the hundred I chose to not do that because it seems that if you are a business it's your responsibility to make change for your customers I'll be working the other Sonic for the next month but at no point will I return not even half price drinks to make me go back to the place with such poor...
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