Taco Bell / KFC — Restaurant in Newcastle

This is the one that is making me quit Taco Bell entirely. I can go to Taco Mayo for fresh tortillas and better food and that will be the move going forward. Taco Bell keeps ditching great menu items and the only thing that kept me coming back were the dorito loco tacos. I came through the drive through today and ordered 8 soft tacos for my kids and a dorito loco taco Supreme combo for myself. Drinks were correct, though warm due to issues with equipment. However, when I’m paying for specific items, I expect to receive that item as fair exchange for me handing you my money. When I walked in the house to 11 soft tacos, none of which were even incorrectly Supreme, and I had enough. I’ve tried calling the store several times since I got back home and they won’t answer the phone. Taking my money but just giving me whatever you decide to with significantly lesser value items?...

Should be a zero star rating. We went there last night. 2 cars ahead of us. It took 10 minutes to reach the window. Then another 20-plus minutes before we got our food. The staff was wandering around, joking and not doing a damn bit of work! The girl who took our order eventually walked by the window and I honked the horn to get her attention. She was very rude and copped an attitude when I said I would like my drink now. When I asked how much longer it would take for our order (7 soft tacos and 2 burritos), she snapped they were very busy and extremely stressed. First, it was NOT busy. No one waiting at the counter inside and just hungry people being ignored in the drive-through. The staff seriously needs adult supervision and a come-to-Jesus meeting wouldn't hurt either. They need to learn the first rule of customer service - don't make your...

I'm tired of letting things slide This has to be the worst taco bell on the planet I have dealt with the wrong food horrible wait times and a couple times wait and no food

1 other car in the drive through I order and say can you please mark the burritos I wait 15 minutes for the car in front (1 car) to get thier food I pull up they said could I pull around front because the Fiesta potatoes I said forget it I've already waited just take it off I get the food and asked it tge burritos are marked he said he marked the 5 layer burrito i said what about tge ones no onions tge ones added sour cream he said he didn't know I ask for a manager she wouldnt come talk to me finnally a manager came and she said "you can open them and see what's what" really So I said I can make my own at home also This is beyond unacceptable..Taco...