Ming Moon — Restaurant in Newington

Honestly, one of the most unprofessional experiences I’ve had at a restaurant. My mother and I went to pick up an order, paid with some cash and planned to put the rest on a card like we’ve done before with no issue. This time, the lady at the counter immediately caught an attitude, claiming their system “can’t do that” over 50 cents.

She started waving our money in our faces and snatching the order around like we were causing a problem — when all we were doing was trying to confirm what she was saying. Turns out she was wrong the whole time, thinking we gave her a $20 when we didn’t and corrected her own mistake. No apology, no accountability, and kept the same bitter attitude.

The food wasn’t any better either. Every wing we gotten was all bruised or going bad. You’d expect better from a place residing in Newington. Disappointing all around — won’t...

I am so angry at this restaurant that I am beyond the beyonds. I stopped in today to order the lunch special of spareribs with the bone, white rice and wonton soup, plus an egg roll. I purchased this for my dinner not for lunch. So when I opened the container and looked at the spare ribs there were three, small ribs that looked like charcoal briquets. How they could have the nerve to serve this to a customer I don't know. I couldn't bring them back to show them, I was starving and especially looking forward to having a delicious dinner. When I ordered my lunch order the woman behind the counter told me it would take 15 minutes for the spareribs to cook so I went for a walk. Fifteen minutes maybe for fresh ribs but not for OLD ones they were reheating. I won't be ordering from Ming Moon...

I never leave reviews anywhere, but this one deserves one. The food was horrible and the service I received from the person at the register. She gave me an attitude as soon as I walked in, but I let it go, then she didn’t even say hi or anything she just gave me the food and charged me. I asked he for sauce because she didn’t offer and she slammed it on the counter when I asked for an additional one she did the same thing. The rice had no flavor at all and did not have any veggies in it just onions. It felt like I was eating mushy rice with no flavor. I will never go there again. The Ming Moon in Wethersfield has excellent customer service and the food is always great. I ordered from the Newington one because I work in Newington, but...