Went to the Subway on Cedar street in Newington. Did Postmates order for pick up. It took 24 minutes to get the order as the girl was the slowest I have ever seen.I had ordered when I was 15 minutes away but then had to wait additional 14 minutes after pickup time and On top of that ...,,the toppings were not correct. No oil and vinegar on my husbands and no onions on mine. Then I purchased a soda separately and the soda machine sprayed soda all over me and all over the floor. I asked nicely for a napkin and she didn’t even look up from making the sandwiches or acknowledge that I asked for something. Such terrible customer service. No one in store and no other orders being worked on. Was 10:45 in morning so not...
Read moreThis location is my favorite Subway!! As someone else said - NOT all Subways are the same...this location is always SO clean, always stocked (even has fresh cookies when I go in at 7am...usually other locations have no cookies that early, or they are the stale crumbs left over from the day(s) before). The bread is fresh, and they always have my favorite Miss Vickie's Jalapeno chips (not all locations carry them). The woman that has been there the days that I've gone in around 7am is fantastic. She is so nice, always unlocks the door right on time, and gets my order perfect every single time (I'm particular about my order lol and she is very patient with my sandwich weirdness)....
Read moreThere is only 1 person that works here that understands good friendly service. The girl with the crooked nose ring needs to know how to treat people and a smile goes a long way to customers. Also put customers first. She rolls her eyes at questions from other employees and shows no interest at all in the customer who's ordering things. Come on management. Do better! Teach your employees how to treat people. Then you change your credit card machine to ASK FOR A TIP? ? ?. No. Maybe if you didn't grunt at me...
Read more