I am a food delivery professional. Last night I was lied to and treated extremely rudely by one of the people handing out the orders. I received the order at 7:03pm and was right around the corner. I have picked at Pannini many times. It was busy and the guy told me it would be 10 minutes. He told that to every driver as the backup grew. I didn't fall off the turnip truck. There were at least 10 tickets in the kitchen. I waited patiently and after 20 minutes I reminded the same guy he told me 10 minutes 20 minutes ago. His response "to bad". He was even ruder as I left at 7:30. Let me say that other restaurants apologize when they make you wait. Is that too much to ask??One very friendly restaurant up the street offers free sodas to the drivers that need to wait. Without hard-working drivers you could not deliver the food you sell which is a very high percentage in the evening. We are your business partners. I am not just a driver. I live in Newport Beach as a professional and have eaten at the Woodland Hills, Irvine, and CDM Pannini over a dozen times. Your food is good but the customer service I received was outright repulsive. All you have to do is be honest and polite. This gentleman was neither. You have lost my business and I have shared this experience with everyone I know. Feel free to give me your contact and I can provide more details. I was so upset I went back later got the guy's name and told him I was planning to share my bad experience. His final response...
Read morePanini Kabob Grill has become one of our family go-to spots—especially with the kids! The vibe is casual but warm, with quick service that somehow still feels personal, even during peak hours. You can tell this place is always busy for a reason: the food is consistently fresh, flavorful, and super satisfying.
I always get the Avocado Salad with grilled chicken, and sometimes I add just a splash of lemon or milk to give it a creamy, tangy touch. It’s packed with fresh greens, buttery avocado, and tender chicken—light but filling, and absolutely crave-worthy.
My daughters are obsessed with the pesto linguine, and we always order it without artichokes and with fresh tomato instead. It comes on a beautiful bed of grilled chicken, and it’s honestly such a generous portion that they usually split it. The pesto is bright, garlicky, and comforting, and it’s always cooked just right.
The kids’ chicken plate is another winner—simple, clean, and perfect for little ones with big appetites. The chicken is grilled perfectly and comes with healthy sides that make it a total mom-approved meal.
What I love most is the consistency. No matter which location or how busy it gets, the food always tastes just as good, and the ingredients are always fresh. A total win for families looking for healthy, feel-good meals that still...
Read moreThe atmosphere of the restaurant is perfect for both intimate gatherings and larger groups. It strikes a balance between warmth and energy, making it an ideal spot for both new and familiar company. The staff is incredibly attentive and efficient, with Rigo and Geraldo standing out during our visit.
Rigo was exceptionally observant, anticipating our needs before we even had to ask—whether it was refills, to-go boxes, the bill, or takeout bags. Geraldo, our server, went above and beyond to make us feel at ease. He kept us laughing with his jokes all night, which not only made the experience more enjoyable but also made us feel comfortable ordering and asking for anything we needed.
The ambiance is inviting, and although the place was busy with every table occupied, we were pleasantly surprised by the lack of wait time. The portions are generous without compromising on quality, and the fresh ingredients shine through in both the entrées and desserts. The prices are also very reasonable, especially considering the excellent recommendations from Geraldo and Rigo that left us all wanting to come back for more.
Many thanks from all of us—Terry, Jules, Tom, Maria,...
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