Pick Up Stix Fresh Asian Flavors — Restaurant in Newport Beach

When PS first opened it was great it actually had Asians preparing Chinese food, now it is prepared Hispanically. The interesting thing is that the food all tastes exactly the same wherever you get it or who ever prepares it, just like a bowl of Ramen! PS was bought out by a big corporation several years ago, since then they 1- upped their prices, 2- reduced the portion sizes, 3- stopped sending promotions to loyal customers and 4- decided that Customer Service went from the Customer to them along with the Customer's money. I used to go there 3 times a week, every week. We laughed about needing a PS fix. Now I don't go there at all. Try Shanghai Pine Gardens on Balboa Island. Bigger portions, lower prices and traditional...

NOT FAST at all! I arrived around 6pm and it didn't appear busy. waited about 10 minutes in an empty line before anyone acknowledged me to take my order. Then it took 30 minutes to prepare, one entree. ONE ENTREE, 30 MINUTES. Most sit down restaurants are faster than this, I suspect the problem is they take many orders by phone to go, several orders went out while I was waiting. I give 2 stars because my food was made fresh, and tasted good, but im not returning, it I wanted a restaurant experience id go someplace and sit down if you really want their food, I recommend calling...

the old asian lady provided hideous customer service. she clearly wanted to rush me that because I checked in using the ipad she has this lady with three kids come to her at another register and the lady was also checking out the menu unsure what they wanted. then catching herself she asks me if im ready. i told her i was typing my phone number in thats all. i usually get the chicken thai with noodles. but the fact that actually rushed me made just go away. and thats what i did. i didnt bother...