KFC — Restaurant in Newton

KFC is officially on the list of just don't eat here anymore.. Last time we came on a Friday evening around 4:30 and went through drive through - 12 piece family meal .. we were asked to pull up a little and order would be brought out soon - people coming and going and us and another girl had to finally go in after 45 minutes and ask about food.. another 15 minutes and finally we received food..got home and no gravy for mashed potatoes..

Thought we would give them another chance .. ordered online this time at 5:40, app said ready at 5:55 .. we arrived at 6:05.. went in to pick up and they said if you order online it takes 20 minutes to even show up on their screen so it's going to be another 20 minutes or so.. here we are at 6:30 still waiting..

So we're told now that after speaking with management that there's a glitch with app and online ordering that they are aware of, it's corporate, they know and I'm guessing don't care to fix it .. here we still sit watching people come and go with food but still waiting - 6:36pm

Becky, the store manager whom we spoke to on phone was absolutely amazing and helpful, not her fault and unfortunately nothing she can do to remedy but a corporate call and complaint is on the way..

Just don't waist...

The parking was typical, but there were no spaces that were overly far from the entrance. With accommodating ramps and wide doors, the dual Kentucky Fried Chicken and Taco Bell eatery was spacious, well-it and pleasantly clean. The tables have plenty of breadth, and although more than a few people were seated of in the process of ordering or receiving their lunch, the restaurant was not at all crowded. It also did not feel frantic and rushed, as so many fast food establishments do particularly during lunch time. The service was fast however even without a rushed feeling, which was quite nice. The food was ready in a timely manner, and the tables were very clean and tidy. As we left, we actually had an exiting inquiry to or satisfaction regarding the meal and experience, and I was happy to give the young manager an exemplary assessment! Any time I happen to be in a Newton, I will definitely make a...

Everybody loves KFC. I never imagined it possible to want to return food there. I got some of those popcorn chicken nuggets on North Hills street at the drive through and they were so salty I thought maybe somebody I knew worked there and played a joke on me. I love salt but I couldn't eat them. If I hadn't been in a hurry I would have been petty enough to ask the manager to eat one and get my money back. Everybody messes up. I do it all the time. So I went there again to the drive thru and ordered something called Memphis heat wings. I noticed they were kind of soupy bc the BBQ sauce spilled out of the container, through the bag and onto my car seat. When I opened the container I could literally see grease floating on top of what was still a lot of liquid to be BBQ wings. So now I go to the Newton KFC by my house and they are doing a wonderful job at serving food the way KFC is...