Sazón Latino — Restaurant in Newton

TL:DR - Delicious food, kind folks

Went here to get take out lunch after wanting to try it for a long time. Their menu is available online, and you can order through it, but the prices online are at least 10% higher. Go to the actual restaurant to make sure both you and the owners get the best bang for the buck.

The people working were in the middle of their lunch when I came in, but were very kind and helped me right away. I ordered everything I wanted to try, though I had to get chocolate flan instead of tres leches cake, since they were all out. They got right to work, and after a short wait at a table, my food was ready & I headed home.

The chocolate flan (dessert first!) was unexpectedly tasty. I’m not a huge fan of traditional flan; this was like a layer of flan on top of a layer of rich chocolate cake. Before I knew it, half of it was gone. I’d get this again mostly because I love chocolate more than flan.

Next was the chicken rancheros burrito. It came with a slightly spicy green sauce which really added to the flavor of the dish. Inside the wrap was tender, flavorful chicken, guacamole, sour cream, queso, and fresh onions. It was tasty at first bite, and delicious with the sauce added to it.

Finally I ate the appetizer last, which was the choripapas. It was basically fries smothered with chorizo and cheese - and wow I sure was fine with that. The chorizo was a little milder than others I’ve had, but still good. The portion was so large that I thankfully have some leftovers for supper tonight. Would definitely get this again and/or try the other one with other sausage in it.

All in all, it was really wonderful. Will definitely be back to try more dishes and to see how their tres leches...

Ordered some empanadas from here last night on their online platform. They even had the option for delivery which I selected. About 45 minutes later I called and asked if the food was on the way. The lady on the phone then tells me that the online ordering isn't working and they didn't get the order. At this point it was so late, so I just asked for a refund. She gave me a hard time about the refund and then said...is it the empanada order? I said yes we ordered 2 empanada platters....to which then she said that they could make it. Sooo they did get the order?? Anyways, I asked if they could just make it and my husband will just pick it up....even though we paid the delivery fee (which never got refunded) I just didn't want another mishap.

Once we received the empanadas my husband took a bite into one and bit into a decently sized chicken bone 🤦🏼‍♀️. Look I get it, things happen....I've worked in the restaurant industry for 12 years..but this is a bad look. I think what upsets me the most is the fact that the online ordering clearly worked and she lied about it. Not sure we will be ordering from here...

Sorry but I would absolutely not recommend this place. Hubby and I came and were EXTREMELY disappointed. We love supporting small business but no. We waited near 20 mins while a girl and what seemed to be her mom sat at a table and didn't address us. Eventually she gave us menus. A young man came back from getting pizza and took our order. We ordered A LOT. We requested for the first few items to start with, like an appetizer. Nope all came at once. Underflavored chicken Empanada,potato flaunts and a cheese one too. They were both disgusting. Large cold piece of cheese in one and dry and unflavored potato in other. Carne asada was over done, rice had no flavor. Fried plantains were decent. Hubby's beef ribs were good! Overall unhappy. Will not be back! Customer was horrible! Noone came by the entire time we were there after we got food. It was even hard to check out. Wow. This is bad. Also don't use the bathroom unless you want to be face to face with a garbage can filled to the top with toilet paper that has stuff on it that would be in the toilet!!! This is a...