Ghossain's Gourmet Mediterranean Foods — Restaurant in Niles

I just came to this location for the 1st time at the behest of my employees, and transparently i did not have a great service experience. I can let go not being greeted when i walked in. Or waiting at the counter while there were no current customers waiting to be serviced. After standing at the counter awaiting service, i was finally asked how i could be helped. The woman behind the counter was not particularly friendly, at all. I almost felt like I was interrupting her by coming in to make a purchase. However, I asked for the spicy quinoa salad, , and purchased the multigrain crackers. However, when I got back to work, I saw I was given a summer salad instead of the spicy quinoa. I called the establishment in Niles and told the associate about the error in my item, and there was absolutely no apology, nor concern or regard for me, not getting the item that I paid for. I was told “if I wanted to bring it back to get what I asked for I could”. I said yes, because I wanted what I paid for. even though I had to leave work for a second time to make the exchange.I was told over the phone that she was not going to be able to take back what she gave me, however, when I came back to make the exchange, she did take the summer salad. I hope it was not placed back out for customer consumption. As a new customer, this level of nonchalant customer service is not only disheartening but it’s unacceptable. Unfortunately, I will not be going back to the...

My food was okay here. I usually go to a place in Youngstown but they are closed currently so I decided to try this place based on the reviews and word of mouth. I looked at the menu online from their site so I knew what I was getting. Sadly when I got there I was informed that all the stuff I wanted from the menu they no longer have. That was disappointing. I was on the spot so I just ordered a few things. The food wasn't that good. I spent $20 on just myself. The falafel was about the only goodish thing I got. I got the hummus but it doesn't even come with pita bread (never been to a Mediterranean place that didn't offer it with the hummus) so that was more money I had to spend. I was so disappointed in here and I won't return. Why have a menu up when 50% of it isn't...

This is one of my favorite restaurants. It features Mediterranean cuisine, the BEST gyros (beef or chicken), & the BEST pita bread (baked fresh daily at their Boardman location.) Make your selection and get it as a wrap, a salad, or entree! Choices for vegetarians, & carnivores. Real chicken, not manufactured deli meat. Generous servings. Friendly and courteous personnel make this an easy choice - for an eat-in or take out experience. Open 6 days a week Original owners provide excellence at 3 Ohio locations: Niles, Boardman and Canfield. Browse their specialty products on shelves or in the refrigerated section. Or make selections from their Catering or...