Dick's Wings and Grill Nocatee — Restaurant in Nocatee

This has been our regular Monday night hangout for the past year or so. We meet my daughter here most times because they live in Nocatee, so we have a group of anywhere between 3-6. We mainly come in for the 99 cent wings, happy hour apps and 1/2 price pitchers of beer. Tonight will be our last visit. When we ordered tonight - after all of these months of ordering the same things - we were told that wing orders of less than 10 were regular price. This is despite the fact that everyone in our party and on our check was ordering wings. So between 3 women we were forced to order 30 wings to get the 99 cent price. This has never happened before. Ever. On top of that - no sauce comes with the wings and you are charged 99 cents for a tiny cup of ranch or bleu cheese. Also, no one told us the ultra wasn’t included anymore in the $6 pitcher - so those were $12 too. Then the food came. 3 of us got boneless wings - which were good - but two of us got bone in and they were still pink in the middle. To round out our less than perfect evening, the checks were a total disaster. It should have been simple with two people on one side of the table and three on the other but somehow our checks got totally commingled. Our waitress did her best to try and sort it out but one of us still got charged for both appetizers. At that point we were so frustrated we didn’t even care. We just wanted to get out of there. It was hot and the music was so loud we could barely talk to each other. Our waitress was fine - I don’t want to speak negatively about her except that she told us “rules” that no other server has ever in the past. In the past we have been allowed to get two flavor wings in 5 quantity increments. Now all of the sudden - as in since last week - all the rules have changed. I don’t normally do reviews but I thought you might want to know why your regulars wont be back. Despite all the issues - pricing, raw food, messed up checks - not once did we ever see or speak to a manager. Shame,...

We inconvenienced the staff by walking into the place one hour after the opening on a weekday. They made sure we waited at the door to be seated at least 3 minutes. The mood in the place is set by the grim faces of the staff and patrons who seemed to be used to the experience we were about to have. After the obligatory delay, the obligatory emotionless greeting at the table, zero introduction of the menu or promotions. I ordered 15 of the 0.75-dollar wings from the promotion listed at the door, my co-worker went with 10, and the waiting game began. I decided to wash my hands but hastily retreated from the guys' bathroom because it looked like it hadn't been cleaned since the last Friday. Only the beer-drinking weekend crowd could saturate that floor in the amount of urine the floor had on/in it. I was glad I ordered my own fries because I would feel guilty sharing anything with my coworker after visiting this bathroom. While the kitchen was trying to figure out how to fry some wings, we spent 25 minutes pondering if we should grab a water pitcher and refill every patron's glasses while the servers were discussing important matters at the P.O.S. station. Finally, our food arrived. The waffle fries my coworker ordered were made from an outstanding carton paper and my wings looked, and probably tasted like a skinny grandma who spent all her life on the beaches of the Jersey Shore. I guess the food always looks like this, because the server didn't bother checking if everything was as expected. When it was time to pay, my coworker's ticket did not have the promo attached (he figured the server would be able to squeeze out the tip from the ticket by attaching the promo after the fact, hence the 0 tip from my colleague). I, on the other hand, chose a gracious 25% to allow the servers spend more time hunting for a different job they desperately need.

Gave this joint 2 stars for two reasons: Noone reads 1-star reviews and 0 stars were...

My family and I ate visiting from Atlanta for vacation. The kids LOVE wings so we decided to dine here for our first night in town. The hostess barely greeted us, and asked us to follow her to our seats. Most of the patrons are sitting at the bar and the rest of the place was practically empty. In spite of this, she lead us to the rear of the restaurant, in the dark, behind a wall, in what appeared to be a cut-through to the kitchen. There are 5 of us, so she pushed two tables together. There were no other patrons back there and there was no tv for the kids. We're literally away from everything and everyone. We asked to be moved to another section and were told that it would be reserved for 7pm Trivia. It was 5:30! I've never been one to call every awkward interaction a racist one. But this definitely felt like outward racism. When we asked for a manager, he went into a back room near the restroom, never to return. We left the restaurant without incident, but will never consider dining in your establishment again. When your 8yr old asks why we have to sit "all the way back here, when there's no one here" it becomes hard to explain. Our request for alternate seating arrangements was not even considered. No even the empty patio was an option! My suggestion would be more training for the staff, and perhaps adding to said staff if they didn't think they could serve us and have us out...