Bojangles — Restaurant in Norfolk

Im no stranger to Bojangles. That being said im very disappointed tonight. I ordered at the drive thru. When I went to the first window to pay I was met by a employee that stuck his hand out the window to take my debit card. This man was very stressed out looking & telling another employee he refused to do both of their jobs all night. I wasn't greeted or spoken to at all. It looked like pure chaos in the store. Looked like nobody knew exactly what they were suppose to be doing nor cared. I paid & went to the #2 window to pick my food up. I was quickly given my food but not in a good way. You could tell there is very unhappy or arguing employees. The bag was shoved out the window toward me almost aggressively by a very young looking teenage worker. I was then handed my drink. I ordered 2 so I was waiting for the other. The girl turned around and looked at me all crazy. I told her I was waiting on my 2nd drink. She did go get it but it honestly looked like I was disturbing her time. I left & went home with my food (for me & my son.) only to see that all of our sides were missing completely. My food was upside down in the bag. It was a pork bbq platter.(missing my mashed potatoes & macaroni n cheese.) The liquid from the bbq was covering the entire bottom of the bag soaking the 2 sweet potato pies I bought in pork juice. So I payed almost $20 for 2 biscuits a couple chicken tenders & some cold pork bbq that looked like it was dried up badly then covered in the pork bbq liquid, and 2 sweet teas. My son didn't get fries with his chicken tenders. I didnt get my 2 sides of mashed potatoes & macaroni. And we couldn't eat our pies because they were wet & soggy from the bbq liquid that was covering the bottom of the bag. Going back was not an option due to me refusing to deal with the chaos at the store & bad attitudes. I haven't called because I didn't receive a receipt either! Im very upset. I highly suggest that the owner of this location go in & get control of their restaurant. Re-evaluate the employees that are running it down & hire new one's/management that would never let it get like this. I was at the same location a few months ago & dinned inside. It was nothing like this. It seems like a different run down location with awful employees. I really want a complete refund on my debit card but know that cant happen without the reciept I didnt get. It saddens me that I had such an awful experience with a restaurant that used to be great. It's definitely the employees that are working now. The approximate time I was at the drive thru was 10pm tonight Saturday, August 13th. Tidewater drive/janaf location. My name is Monica Thompson. I would really appreciate a response pertaining to this. Thank you. (PS. I was planning on making a big catering order very soon for my husband's retirement party 50+ people to feed. The last weekend of August. I decided this when I lasted dinned inside a couple months ago & took a flyer with catering info. There is NO WAY im even attempting to make such a big order like that at this location the way it is now. It's honestly sad. I highly doubt the owner is aware of the condition of how his/her...

We always come to this location, but the staff tonight were extremely rude. We always get the 20 piece family meal that has the tenders and chicken. I asked for the meal and sides of Mac & cheese , coleslaw and fries. We received our stuff at the window and I pulled up to check the box since my order was messed up last time I came there but didn't feel like going back there since I didn't check last time and was already home. Well I opened the box and was missing fries, so I walked in and let the staff know I was missing fries, the lady argued with me telling me she knows she put fries in the box, but she didn't and kept going on and on and arguing with me. I spent almost $40 bucks and you are going to have the nerve to argue with me over a $2 fry you didn't put in my box. I said I would bring the box in or they could come look for themselves since she claimed she put it in there. So she gave me the fry but continued to give me an attitude, I let her know she was extremely rude and had a serious attitude. The older white gentleman whom was there working with the ear piece (possibly a manager) even told her to stop.. I'm super disappointed in the way I was treated tonight, maybe she was having a bad day, I don't know.. but that was seriously uncalled for. Hopefully management can train these employees to be more respectful...

Bojangles let's talk about Bojangles Bojangles is a nice place to eat if you want to listen to religious music I think that carry and his wife try to make it a very nice place to eat but sometimes some of the staff or just really ghetto they don't know how to act they don't know how to treat people they're in there arguing with one another they have their boyfriends and girlfriends come in put the babies up on the on the counter there they'll see a customer come in and no steady just keep on talking and doing their thing you know you really need to have more respect for yourself then the act the way you do at a job whatever you do after you leave work if you want to act like an ass so hit but people that want to come somewhere and eat be waited on from play not to be ignored having to sit there and say you're somebody working the counter you know but the Bojangles on Tidewater Drive in southern shopping center they really need to improve their employees attitude and if they can't they need to fire him and get rid of them cuz I tell you the last place that I want to go is to watch some babies but being on a counter where my food is getting ready to be served and if I want to be ignored I can stay home and ignore myself they really need to step up on their customer service but sometimes you can only do so much with what...