Dunkin' — Restaurant in Norfolk

When we walked in, we weren't greeted when we said hello. They just stared at us then went on about their business. The girl at the register didn't really have any customer service with how she told us they were out of certain stuff. It was odd when she said they didn't have milk, which I thought was one of the main items for their ingrediants. The music selection of r&b playing at the time wasn't appropriate and threw off the atmosphere of the place. I had high hopes for this place since they did so well in the other location, but it's sad to see that it fell off when it comes to creating a welcoming atmosphere for...

Just terrible. I thought I was in the pop copy Dave Chappell skit. The entire experience was so strange we just drove away. Sucks we need something like that in the area …maybe they’ll work it out ? Tried to call no...

I came and ordered 5 dozen donuts and it was made within 15 minutes AND they helped me bring it to my car. I was fully expecting a stressful experience and was blown away at the service. Thank...