EXTREMELY DISSAPOINTED!! It is the only location near me, so I frequent this awful cafe. for the past year I have been disappointed with: beverages not made as they should be, handed drippy cups and yesterday takes the cake. My mobile order was skipped for 20 minutes. watching them make the easy ones first. my second order was ready before my mobile order. Waited 20 minutes for my mobile. defeats the purpose of even using the app. I will definitely start driving a longer distance on the weekend for better quality service that is expected for the price spent at...
Read moreI've been to many different Starbucks. Although Starbucks serves the same product throughout the chain North Andover MA store is a cut above when it comes to customer service. Mel, Eva, Andrew, Tim, Shauna, Shavon, Steffy, Cam, Nolan, Anude, Andre,Blake, Brooke, Dave, Katie, Bridgett, Andrew, Mia, Evan, Dylan. Currently with the ever changing staff, influx of new trainees, and some difficulty with customers ( Customers are rude) they still give 110% and they should be...
Read moreThis store has gone to the dogs. At least Second time used their mobile app to order 1lb of expresso beans. Showed available and went to pickup in mobile line. After waiting 5 went in mobile line went to front cashier. No idea how to find my purchase until manager appeared. Said they don’t update availability so will issue credit. What a total waste of time. And this isn’t the first time. It’s no wonder their business is down as they just aren’t dependable like...
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