Hacienda El Rey — Restaurant in North Carolina

Went for Taco Tuesday with my wife. I always like to have free salsa and chips when you sit down. They have four different salsas, mild tomato, spicy tomato, green tomatillo, and orange habanero. These last three are spicy, but not over the top (I like spicy; if you can’t handle too much “spicyness” stick with the mild). The homemade guacamole with jalapeño was very good and not too spicy. I like mine with more onion and garlic. For Taco Tuesday, they offer 4 kinds of street tacos for $1.99 each; grilled steak, grilled chicken, shredded chicken and “ground” beef. The chicken is chicken breast. There is a choice of homemade corn tortillas or non homemade flour tortillas. Of these I liked the shredded chicken, which was more moist and had (a tiny amount) of green sweet pepper, and the “ground” beef ( I put quotes around “ground” because it’s not hamburger, it’s more like stewed beef which has then been minced) which was juicy and flavorful. I also note that unlike some restaurants that give you barely any meat in your taco, these were filled a reasonable amount. You can top the tacos with any two of onion, cilantro, lettuce or Mexican cheese. For dessert had the fried ice cream and the churros ( for the churros we tried both Oreo style and regular style with chocolate filling. The Oreo style didn’t do much for me and was chewy. I like a crisp churro. The plain with chocolate filling was less chewy, but next time I think I’ll try them unfilled). Our waitress was a sweet young girl, and all the staff were friendly. The dining room we were in was fairly basic. They also had margarita specials for $3 and $5 which...

Hacienda El SLOW

And where are the child labor laws!?

Ordered online here, prepaid.

Waited in a long line of cars with the other poor saps like me who didn’t know that this restaurant operates on a clock with no batteries in it. Had some kid (maybe 8 years old?) come out and ask me my name 4 times over the course of time that I waited. Never got my food.

Ordered food online at 5:30, email confirmation said food would be ready by 6:10. Silly me getting there a couple minutes early!!

Guess

How

Long

I

Waited

THREE HOURS!!! Just to get a refund, still never got my food even though some toddler employee would come out every 40 minutes or so and tell me they were working right on it. By hour 2 I knew it was never coming. Got out of my car and chatted with the guy behind me who had the exact same problem. After going inside, I figured out part of the issue. Didn’t see a single person over the age of 16 working there!!! Took another 20 minutes to get my refund before I could finally leave a place that makes the DMV seem fast.

Pass HARD on this one. Have eaten here before. Food ain’t that...

My boyfriend and I just moved to Waxhaw. We have tried several other establishments in town that were above and beyond. However, this restaurant was sub par. We ordered the steak and carnita fajitas for two and asked server to have mushrooms put on the side as I hate mushrooms. It took forever to get our food and then once it arrived the server was juggling too many plate's and dropped our guacamole / my bottom of plate was covered in the sides for the fajitas. Then the steak and carnitas had mushrooms cooked right in and not on the side. The server came back and was like sorry the cooks didn’t listen. Mistakes happen but I’m not eating the food. I hate mushrooms! They didn’t give a discount or try fixing it. We paid full price for something I didn’t eat. Very disappointed. There’s other Mexican restaurants in the area so I’ll frequent those but we will not be back to this establishment. What if someone had an allergy? Maybe in the future we will give another chance but as of now it’s a...