Pizza Hut — Restaurant in North Carolina

First of all, I have been a customer of Pizza Hut for over 30 years, at times traveling 45 minutes to a location in Rock Hill or Charlotte for pizza night with my family. I myself being a business owner for over 20 years and a Waxhaw native can honestly say tonight I was very much offended being made a mockery of when speaking with the Manager on duty at the Waxhaw location about a $5 order discount that was to be noted under my name in the computer from a previous incorrectly prepared order delivered to my home alittle over a week ago, which unfortunately was the third time my order was recieved with the wrong ingredients than ordered and/or style of crust from this location. That is when I called back there and strongly complained. At that time, I was told the store was getting ready to close therefore they could not make and deliver what I had originally ordered so they would offer a $5 off discount on my next order. The team there without a doubt are one of the most arrogant group of people I unfortunately have had the misfortune of dealing with. I will definitely be sharing the details of my experiences after tonight with family, friends and patrons of my own very successful local business to do themselves a favor and order from elsewhere, mostly in part due to the rudeness and lack of customer service from this staff. Also, I must honestly say this is the first time that I have ever publicly given a business a bad review. Although after tonight's experience, I feel it is very important to do so hopefully to save other people the time and trouble of dealing with the disrespectful and unprofessional people at...

I used to work here, one look in the kitchen and you wont eat there, Ryan is also inappropriate and uses vulgar language he is the manager, terrible resturant 😷😷 Edit: Notice how the review responding to mines was deleted, years ago I made this review and then management decided to supply a fake 5 star one saying my review was fabricated but it wasnt. Ryan litterally washed the sauce off of wings in the sink we wash dishes in, he also would sit down and do nothjng and didnt let me eat at work cause "I was only there 4 hours". My bad i have school and wasnt slaving away for 7.25, This place is still terrible, I wouldnt eat there if I wanted to know what was going on...

I called in an order cheese sticks with extra cheese Not only did they not give me extra cheese but 2 of them did not have cheese at all it was just bread. I told the manager that I didn't want them an asked for a refund I was told that they couldn't give refunds only remakes or store credits. I was also told that that is how extra cheese was supposed to look and the explanation he gave me for breadsticks that didn't have cheese was that that was how they came out of the pan. After going back-and-forth for about 10 minutes I finally got a refund They seemed extra busy clearly they're understaffed but that's no reason for poor quality! I would never go back to...