Sbarro — Restaurant in North Carolina

I never write bad reviews, but this was unacceptable. Me and my boyfriend went here for lunch and decided to get a Stromboli. Well first we walked up and they were playing music that had cuss words in it (there’s kids all around). I don’t care about the music it’s just we’re in a public area with children around and you should have some respect. Then I see a guy literally standing in a corner on his cell phone the entire time, then there was a girl that looked lost and didn’t know what was going on, it looked like she was trying to do everything on her own because the other two didn’t really do anything. It took almost 10 minutes to for one of them to realize we were ready to order. We asked for 2 Stromboli's and so then they heated them up, we sat down an ate. Well of course both mine and my boyfriends were so cold it tasted terrible. I didn’t even bother going back up there because we agreed to just never come back. This place looked good and seem to have good looking food but we had issues with it multiple times. A month ago we came and there was nobody to be found for like 15 minutes. If I could give this place 0 stars I would. They need to...

The worst Sbarro I have ever been to. I normally default to Sbarro when that option is given. We went in yesterday while visiting my husband on his business trip and we should have taken the AC being out as our notion to go literally anywhere else. At first, one of the female associates is hollering at someone on the customer side of the counter repeatedly with the F word. Had it just been me that walked up I would not have been so bothered, but I sent my 4 year old down to another restaurant where his dad was standing. Then proceeded to take a good minute to even be acknowledged. The girl that took my order had a nice personality, but that was literally the ONLY thing decent about this place. The pizza was cold and looked old. It tasted bad enough my 4 year old spit it out and asked for something else. The soda machine was not working and only got told there was no carbonation when my husband went back up there to...

Out on the water this afternoon, swung by the outlets on the way home- had a slice of pizza on my mind. Is there any worse craving to have and not get satisfied?- I feel like there’s not. Anyway- 5:15 on a beautiful Saturday night- and I get to the front of the line: “sorry we just closed”. I was like umm the outlets are open till 9. “We just ran out of pizza for the night.” Like what the heck is going on in the world right now- is this the type of Franchise ownership we have to just get used to these days? I know it’s just a slice of pizza, but what the heck. It’s the principle. Absolutely ridiculous, “we just closed” 5:15 on a Saturday night. Missed out on a bunch of revenue because of lazy workers and poor...