Subway — Restaurant in North Carolina

I came to your restaurant on 12/26/2023 and the receipt says 10:23 a.m. to order a 6 in cold cuts trio sandwich I am a patient of dialysis so when I got to dialysis which is a 4-Hour long treatment I could not eat my sandwich it was stale the bread was stale the veggies weren't fresh... this sandwich was inedible...and I should have known cuz when I looked at the items through the glass everything look like it was freezer burn but I was hungry and I really had no more time so I got it and when I got to dialysis to eat the sandwich it was not edible and the fact that I came here directly afterwards to get my money back... nobody can get me a refund... no one is authorized to give a return on a $5.29 sandwich with the tax $5.65 after I already had to sit for 4 hours hungry.. this is a very frustrating experience I .never been to the subway before it was my first time eating here... And it was Quite DISAPPOINTING! and the fact that it was gross and no one could give me my refund so I can go purchase something that is edible after sitting for 4 hours hungry it's quite disappointing and I will be leaving a Google review on top of that. I spoke to a Ms Melissa and she said that IT WILL take her 30 minutes to an hour to speak to a KEN in order to give me a $5.65 refund THIS Is ridiculous please contact me back with something better than I'm sorry... DIALYSIS PATIENCE WHEN THEY COME FROM TREATMENT NEED TO I EAT AND I WAS QUITE SICK BC OF THIS...

I frequently post reviews, and rarely do I leave a negative one. However, our recent experience with Subway was disappointing and warrants a warning to others. We ordered takeout for our son's sleepover, but the food was unfortunately inedible. While we should have checked our order before leaving the store, it's unacceptable for a food establishment to serve such poorly prepared meals. Specifically, my toddler's veggie sub was overpowered by an excessive amount of pepper, making it unpalatable. I couldn't even eat one bite, let alone my 3 year old. My husband's meatball sub was similarly compromised by an overwhelming amount of jalapeños, which he had to remove by the handful. Two handfuls! It must have been an entire jar of jalapeños. What a waste of food and money for their establishment - this employee needs some serious training. Additionally, my veggie sub was excessively oily, soaking through multiple layers of paper and leaving a puddle of oil on my table. Our son's sub was overwhelmed by a ridiculous amount of mayonnaise, rendering it soggy and unappetizing. We ultimately discarded most of our food and had to resort to cereal for dinner. To avoid a similar experience, I strongly advise checking your orders carefully before leaving the store if you choose...

There should be no reason why a Subway is right down. The road from a grocery store and they can't take a couple dollars out. To go buy Mayonnaise so they can replace the Mayonnaise. There's no reason why there's 3 people in the store and you have a line full of customers and only 1 person is working. The counter one is sweeping. One is in the back doing whatever the heck she was doing and then the other lady was swamped with at least 15 people in the line absolutely unprofessional. Second, this store should never run out of product period it should get a truck every week and you should be getting enough to accommodate everything throughout the week. This is Subway, this isn't that hard? You'll need to do better and especially when you have a line. 2 people at least need to be behind the counter, making sandwiches. Not one in the back volleybagger around 1 wiping tables down and sweeping the floor nobody cares about you wiping the tables down and sweeping the floor what we want to see is our sandwiches being made and us getting out of there as fast...