Subway — Restaurant in North Carolina

I stopped in this store for lunch and to use the restroom. But upon walking in to use the restroom before I ordered, I saw that there was a sign on the bathroom door stating that they were not in order..

The sign had been there for a while because they were torn and dirty so I know that they were just refusing to let the public use their restroom. So how are customers supposed to wash their hands before eating their food in their restaurant?

Also, while waiting to order there was a little boy that came in to buy food and he too, had to use the restroom and they were locked. They did not offer the little boy any assistance with this matter, but they did gladly accept his money for his sandwich..

And why are they breaking sanitary regulations, because there has to be a working washroom available to customers Inside every restaurant in North Carolina. They are in direct violation! I will be emailing the board of health...

The black female working in the store between the hours 6 and 7 pm on 8/27/25. Is beyond rude. I I observed an employee donning gloves to handle a pan from the warming rack. Initially, I anticipated she would be taking my order. However, she informed me that another colleague would be assisting me and also pointed out that I was engaged in a phone call, which may have contributed to her not attending to me.

Given my frequent patronage of this establishment, I am now considering alternative locations, even if it requires traveling a greater distance.

No one welcome me or adised that someone would be able to assist...

The elderly manager is very immature. She thinks that missing food is a joke. Literally harassing my husband and I because we were still in the area because we decided to go to Little Caesars. They are implementing rules that don’t exist. I went to pick up a meatball sub, and they said that they had put away the meatballs. I returned two weeks later, and they won’t give me my sub. I am not from the area, so this is not okay. I just handed my number to one of the employees to give to the owner. Let’s see what happens. UPDATE: No call was...