China Garden Restaurant — Restaurant in North Charleston

Let me just start out by saying the FOOD WAS VERY GOOD! I liked my Garlic Broccoli, and my companion liked her Broccoli with Chicken and Egg Drop Soup. We had no problem with the food at all, it was tasty, delicious, filling. But to be honest, this is a takeout place, not meant for sit-down service. The tables don't have any napkins or silverware on them, and we saw about 3 or 4 people stop in to pick up their orders or place carryout orders. We were the only folks to eat in. The place actually looked like it might be going out of business because of the lack of decor, the emptiness of the place. Also, when trying to figure out when they opened on a Sunday, the sign on the door said they open at 1:00 p.m., a website said noon, and another website said call ahead. So I called ahead, the first phone number, no one answered. The second try, someone answered and immediately hung up. I found a different phone number and then someone picked up. When ordering, our waitress who looked about 13 years old, but I'm guessing she was older, didn't write our order down, but she got it right nevertheless. What was strange was that my companion asked for sauce for her egg rolls and the girl came back and literally threw 4 packets of sauce on our table and walked away, saying nothing. When my companion went to the bathroom, she said she saw a bed in the back area and a small child was on it sleeping. So, all weirdness aside, this place is very good for takeout, and no-frills for eating in. My four star rating is for the tastiness of the food. For the atmosphere and service, I'd give...

On Friday December 14th, 2018 at about 8pm. Ordered a delivery with 2 orders of chicken wings, with a quart size of fried rice and 4 shrimp egg rolls and a large sweet tea via the BeyondMenu app. Delivery came and the sweet tea was turned over in the bag. No problem. Go to plate the food and the chicken wings or what we’re supposed to be chicken wings were burnt. And the fried rice had nothing inside of it at all. So I call the restaurant to tell them about the food, I was then berated on the phone. The female who yelled constantly said they only had driver and the food was made properly and I had to bring the food back. Which is what I paid for delivery to do but no problem. I show up there 3 minutes later with the food, and I was then yelled at again and threatened to have the cops called on me because I wanted my money back. This was by far the worst experience I’ve ever had with them, and mind you I have ordered from this place numerous times. But after being belittled and threatened when onlying wanting what I paid for done correctly I’ll NEVER order from that place again. And trust and believe if I could give less than one...

Family and I used to be very happy with this place since we moved here in 2015. The delivery driver(s) were always kind and greeted us with a smile. We were pretty much regulars lol. However, since the whole pandemic issue, they've messed up our order about 3-4 times (typically forgetting items). The last two orders our egg rolls were burnt to a crisp. The last order my mother placed the woman hung up on her before she even had the chance to give a card number for the purchase. They are always rushing to get you off the phone, which drives me nuts. We get it, you're busy, but perhaps having someone designated to answer phones/take orders would be more beneficial so you're not running around like chickens with no heads. We may give this location one more chance for redemption before...