I have been a long time customer of this business since it was located on Chateau Ave. I recently had a very negative experience with the male owner of the business when trying to place a large coffee order of for an event. I did not receive a call back with a price for coffee for 125 people, the employees I spoke with on 2 different occasions didn't have information about the order, was instructed to email the owner which I did and never received a response. The day before the event I tried contacting the business twice by phone and email to confirm the order and received no response. I did get a call the morning of the event to let me know the order was ready. When I tried to explain I went with another option due to lack of communication, the owner became very hostile and ended the call abruptly. I called back to explain and the owner continued to be hostile and blamed me for the miscommunication or lack thereof. Sadly I will no longer be supporting...
Read moreI do not understand why this place is rated so high. I’ve been here many times over the years and am always met with agonizingly slow service and incompetent employees. The line was out the door and they had one person actually making coffee and they were making one drink at a time even though the espresso machine can do two.
After the pile of coffee cups was literally overflowing off the counter, a guy behind the counter who had been standing there on his phone the whole time finally jumped in and started helping out. 20 minutes to get a coffee at 10am on a Friday.
Maybe stop taking mobile orders or something to cut down on volume until you can get your processes fixed. Park Circle needs another coffee shop so that this place can’t keep getting away with being as bad as it is.
Also, I ordered a cappuccino and got a latte. I would expect a coffee shop you know...
Read moreSolid coffee shop with good food options, aesthetically pleasing vibes, and very kind staff. I’d go again to try something else on their menu. The only downside is that they do not have fraps/blended options for their lattes. If you’re a true coffee connoisseur, you will like this place. If you really only go to coffee shops for the sweet fraps or milkshakes and not really the actual coffee, then idk if you’d like this place very much. But either way, the vibes are good here 👌🏼 I ordered an iced latte with blackberry and vanilla, and didn’t really taste anything except the coffee flavor. Next time I’d probably double the amount of...
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