UPDATED 10-11-2024 WE WENT IN ON 10-10-2024 We used to love this place it was a great place to go and as evident in my prior review I always loved them. The new owners need to step back and reevaluate the current situation. The food prices were ridiculous the portion was small and the quality was worse than a dredded Italian chain restaurant. Once inside we were freezing. We noticed many people eating with coats on that should have been our first clue to leave. After seated near the door we overheard a gentleman talking quietly to a member of the staff. He had professionalism that staff member did not she raised her voice and then the conversation became apparent he had paid for his meal but wanted to let her know he was not happy with any part of it. He was kind in offering her some friendly criticism. This guy seemed to have some experience and was being very kind. That is where we should have left for the second time but my daughter did not want us to appear rude. We had already ordered drinks. When the food came the portions were small a few items had little description and so there was a surprise on the table. However my daughters lasagna was ice cold and frozen in the middle. While I understand making items ahead it was not edible. We never saw service again the rest of our time. My daughter an angel said she would bring it home and heat it up to eat. We paid the 183.00 bill for 3 people with 1 drink each and 3 meals one appetizer. I hope that the staff sees this and hears the advice of the gentleman from last night. Some changes need to be made. A huge shout out to the amazing staff. Tonight after a long 12 hour day I had promised my children Chicken Broccoli Alfredo for dinner. Than my relief change was running late and with stores closing earlier due to Covid-19 it was looking like grilled cheese sandwiches for dinner. On a whim I called and the great folks agreed to help make me feel like I was not disappointing or letting my kids down. They made the best Chicken Broccoli alfredo and salad with absolutely amazing dressing 2 loafs of fresh bread and they threw in 6 desserts. The food was super fresh the taste was spot on one of the best alfredo I had ever eaten. I am exhausted 6 days working into this week and thus food for the soul was exactly what I needed. If you are a family and looking to do something different then the usual take out look no further they make whole plans which leave you with leftovers to eat again. The price is great, the food is absolutely amazing and the service is...
Read moreMy husband and I have been coming to Ronaldo’s for as long as we have been married (2002). We decided to stop in today for Mother’s Day as we needed to attend a wake just down the road. I have to say that this was the worst visit we have ever had. Our waitress was very nice and responsive to our needs but our food was cold (she offered to fix) and it was under seasoned. These things I could dismiss as it was a holiday. What I could not look past was the way one of the women, who was perhaps a manager or an owner, spoke to the other waitress on the floor near the kitchen in the middle of dinner service. I overheard the woman tell the waitress she had another table coming in that she was going to assign to her. The waitress politely noted that she thought the restaurant closed at 6 (it was now past 6) and that she had plans with her mother. The woman loudly and rudely responded that waitress would be fired. After I saw this waitress- a young woman who appeared to be a teen- wipe her eyes and fight back tears as she walked back onto the floor, cleared several tables, cleaned and reset the tables and continue to offer service to the party she was serving. From the bar, I could her the manager loudly complain to another employee about the waitress. When our waitress noticed the look of disgust on my face, she apologized profusely. As a long time customer, a mother and a human, I thought the behavior of the manager was disgraceful. Not only should the customers not be subjected to this sort of display, the way that she spoke to the waitress SHOULD NEVER HAPPEN in a place of business. I am utterly disappointed in our experience. When I addressed the issue with the restaurant via social media, I received this as a restaurant: “Hi Sara So sorry your disappointed. We strive to be the best, but it is so hard to get good help. Do you...
Read moreWhere do I start it looked good when I came the lady said it would be 10 to 15 minutes I had no problem with that but it ended up to be more than 15 minutes and then we finally sat down it took a while for them to bring over the bread and water and when we ordered our drinks it was already like 10 to 15 minutes for them to get our orders for the drinks I got ice tea and when I tasted it it tasted like water it wasn’t good so then I got a lemonade and it taste like it was powdered lemonade And by the time we got our food we almost left but then we got it and the mozzarella sticks were the bland and tasted bad they were dry and they were not seasoned well I have had way better mozzarella sticks and when we got our food I ordered the fettuccine Alfredo and it is supposed to taste like cheese it did not it was bland it took forever it needed more seasoning and my grandmother Got the veal Parmesan and there was too much breading it was not seasoned well and she got pasta on the side in the pasta it was way overcooked my grandpa got A chicken dish that had pasta with it and it was way over powering with the lemon and the capers it was very bad we will not be coming back here ever again it was way better years ago so we will not come back and they’re Where these people that showed up two minutes after we got seated and it took them one hour I am not joking one hour to be seated so we are not coming back ever again it was very bad it was disgusting and it was the worst meal I’ve ever had in my life where these people that showed up two minutes after we got seated and it took them one hour I am not joking one hour to be seated so we are not coming back ever again it was very bad it was disgusting and it was the worst meal I’ve ever...
Read more