Management is about representation of the brand. Good managers are active listeners and problem solvers which Ashley and Beyoncé know nothing about.
Rude behavior and poor body language is not a sign of good leadership or good customer service experience. How can the rest of your staff learn how to treat customers who support the business if the leadership doesn’t demonstrate proper conduct towards the community it serves.
I want go into details about my poor experience with Ashely and Beyoncé. However I do expect to hear back from upper management.
A response from the Regional Manager or Area Manager would suffice.
This was my first and it maybe my last time coming to this location. I wasn’t expecting the Chick-fil-A experience but I wasn’t expecting the Division of Motor Vehicles experience either.
(The DMV which is known for poor...
Read moreWent here late night order number 121around 11pm Tuesday night remember me !!ask them for both sandwiches no cheese extra teriyaki on the other they gave me an extra dry sandwich on the extra teriyaki remind u the chicken Philly is extremely dry sometimes not as moist as the beef when called back a young girl answer and was repeating my order back to me saying that’s what I ordered after trying to explain what I ordered either way it’s wrong paid $33 dollars for 2 meals & waited in the drive through 15 mins I work early morning 5am so I told them I had to come tomorrow to get my stuff remade they talking about I have to bring the sandwiches lolll if I wanted to take anything from you guys I wouldn’t come spend $33 dollars wouldn’t recommend stick to my Tamarac location new establishment they still have some...
Read moreI don’t know her name. All I know is she has glasses and she has long locks in her hair, She has the nastiest attitude I have ever came across. Her attitude was nasty at the drive-through and it was nasty on the inside, I can only assume she was having a bad day, but that’s not a good look. Even when I told her to have a nice night, she didn’t even say thank you she just turned around nastiest attitude I’ve ever came across. I...
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