The food is always good when I order at this place. My review is in reference to the mobile ordering. Customer beware, if you place a mobile order and your phone number is outside of Florida they will not place your order until after you come to the location. Even if you get the confirmation that your order is being made. This happened to me 4 times and all for 4 times were at this location. The manager on site, always the same person, lies and say "we called the number but it didn't go through". The number is my direct cell number and my cell always rings. She is blatantly lying! She assumes because my number is not from Florida so instead of taking 5 seconds to call and verify the order she does not nothing and waits until you walk into the store. Any other subway that I make a mobil order with never gives me this problem. Either they simply make the order or they call and confirm. Lying is the fastest way to lose customers. I am reporting this store...
Read moreI ordered two subs on line for 11:35am pick up.I had requested oil and vinegar packets on the side. When I got there, one girl was making subs for people, and the other girl was putting butter on the pretzel dough and talking to a male friend who was sitting against the wall. I stood there for a few seconds.She looked at me twice, never acknowledged my presence and continued talking to her friend. Finally, she turned around and said, can I help you or do you need anything. Either way, I felt like I was bothering her and was not welcomed. No hello and no thank you. When I got home, both sandwiches weren't even cut and there were no packets of oil and vinegar. Though I frequent this location often, this is the last time I come here. Seriously.Thinking of switching to Jersey Mike's. They welcome their customers. Horrible...
Read moreThis is the worst subway I’ve ever been to. Employee named Brandon gave terrible service. I asked him to call his boss to resolve an issue and he moved my sub away from the counter because he said I’d take it. I asked him why he say that and he said you look the type. My age is 28, I’ve been to many subways and this is the first time I’ve experienced any racist remarks. Will not go back and don’t recommend at all. He also said he can say whatever he wants because nothing will happen to him. I may never eat subway again because of this one...
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