I have been to small cakes a few times, and each time the cupcakes have been a good experience, however the problem isn't with their product, it's with their service and prices. I remember trying to just look at the prices, but the person behind the counter wouldn't stop bombarding me with questions. I also had an experience where I only got 2 cups of icecream and 2 cupcakes, but for some reason the people behind the counter went to open the door for us and even walk the cupcakes to the car. Some people might see this as a benefit, like maybe they call it good service, I call it over kill. There is a point where being too friendly is just creepy, they would ask my girlfriend "how did y'all meet, are y'all siblings? How long have you been together?" And it just got super uncomfortable for both of us. Id say in order to fix the problems here, all they have to do just just tone down the "friendliness" The prices are another story, paying 3.50 for a single cupcake is kinda steep, given that you could get a dozen cupcakes at Kroger or Walmart for $5 and they have similar quality. The icecream is about $5.50 for 2 scoops. So for a date, it's about $20 for two cupcakes and 4 scoops of icecream. This could probably be lowered a bit, but given the fact that small cakes is more of a "once a month" kind of place it works out fine.
TL:DR. Service is too friendly to the point it is creepy, prices are steep...
Read moreEdited to add *The lovely Caelee called me this morning to find out what happened. She offered me a generous solution to the problem with the cake. She did not have to do that, however I'm very appreciative of the offer. So I changed my review accordingly. *
I ordered a birthday cake from here, when they showed me the cake from the front it looked fine. They were holding it where the front was facing out. They put it in the box, it was two guys. They put it in with the back facing out and shut the box. We took the cake home and placed it in the fridge still in the box. When I opened the box to get the cake out I noticed that a lot of the back of the cake either didn't have icing or was very thin. I immediately started taking photos. We pulled the cake straight out from the back and the writing was completely messed up as you can see in the photos. It looks like somebody got the edge of their hand on it. Also there is no icing smeared inside the box, they messed it up while putting it in the box. This cake was $50+ and for it to be like this is totally unacceptable! I'm highly disappointed with the cake. My advice look your cakes over throughly before you leave there. I drove over 30 miles to get a cake there....
Read moreThis was my first visit and I decided to go all out and order the mason jar. The employee who helped us was friendly and very knowledgeable. All of the cupcake choices looked delicious and I decided to settle on a red velvet cupcake with red velvet ice cream. It tasted great and my daughter enjoyed her unicorn ice cream. However, that might be the last time we order those. For the two mason jars and two cookies my total came out to $30. I do plan to visit again eventually, but I probably just get a single cupcake or a single scoop of ice cream because the prices are a bit higher than some other ice cream/dessert shops.
EDITED TO ADD: I tried the cookies the next day and I was not impressed by either. They look fun and tasty but the taste is not good to me. On the plus size, they are large and shareable. However, if it had been up to me to eat those cookies by myself, they would've been in the trash. I had the M&M chocolate chip cookie and the s'mores cookie. I just slightly preferred the s'mores to the M&M. Neither of them are worth...
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